Transport & Warehouse Shift Manager

Sofology ,
Bathgate, West Lothian
Salary: £28,000 per annum

Overview

The Role: To support the Depot Manager and oversee the safe operation of the Depot Warehouse and Transport Operations to ensure the customer requirements are met, efficient management of resources to maintain a high level of customer service. In addition, provide leadership, training and supervision to the Depot team to maintain and improve the safe operation and performance of the Depot. Key Responsibilities: Effectively and proactively support the depot manager to ensure that accurate and prompt deliveries can be made to the internal and external customer Accurately and proactively plan your teams' work to achieve the overall department and company objectives informing the Head of Operations of shortfalls in personnel or equipment in a timely manner Carry out performance management and quality control audits to assess the capability of team members in ensuring that processes & procedures are accurately followed Identify under-performing colleagues/areas and proactively address them to achieve company targets To encourage and support team development and measure performance against KPIs Responsible for maintaining NPS scores through the delivery teams, and to offer support and coaching when needed Plus more What do you get out of it? - Fantastic basic salary & bonus - Company discounts for you & your family - Healthcare - Retail discounts for high street stores - Enhanced Maternity/Paternity pay - Career development if you choose - Pension - Generous holiday entitlement This job was originally posted as www.caterer.com/job/89753056