Internal Sales

Reed ,
Newbury, Berkshire
Job Type: Full-time
Salary: £20,000 per annum

Overview

A world-wide electronic equipment company has a new and exciting opportunity in their UK Sales and Marketing office based in Newbury, Berkshire. You will become a part of a dedicated and integral team of internal sales advisors and customer service representatives, who work to ensure all customer queries are dealt with whilst building and maintaining business relationships. This is a full- time permanent position, working Monday to Friday 8:30am – 5:00pm, Salary is paying up to £25,000 depending on experience. You will be responsible for supporting both the customer and the internal sales teams, therefore duties will include: Prepare quotations for email, in response to customer enquiries or a request from another member of the sales team Follow up quotations to try and covert to orders Provide customer sales support for the company’s products Provide support to external sales engineers Maximise sales of company products by cross selling/upselling to existing customers or prospecting new customers Processing and checking customer orders Dealing with customer quotes queries either telephone/email Check colleagues’ ‘E’ quotations for correct content and pricing, as requested by the supervisor from time to time. Price and delivery queries Dealing with customer discounts and net pricing Liaise with sales department to clarify quotation queries Liaise with workshop and warehouse departments to ensure delivery requirements are achievable Ensure special shipping/other requirements are correctly identified and addressed Responding to all customer enquiries Product specification Customer complaint handling Order Processing If you are interested in hearing more then please apply today or email me with your up to date CV -