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Resource Solutions
,
London, Greater London
On-boarding / Pre employment Screening Coordinator Team Leader
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Job Type: Full-time |
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Overview
Function: To manage the on-boarding process for all permanent hires up to and including MD level ensuring that each candidate receives an exemplary service that reflects the client's values. Responsibilities: Engaging with Recruiters and Recruitment Coordinators to supporting the on-boarding process. Tracking and receiving all onboarding forms and initiating background screening checks with the Pre-employment Screening provider. Managing a team of 6 onboarding caseworkers Facing off to senior stakeholders and manging complex queries Coordinating medical and criminal records checks for permanent staff. Updating the client relevant systems in a timely manner ensuring that all information is accurate. Liaising with relocation and immigration providers when required. Raise requests for systems access and security access, using systems interfaces where possible. Liaising with the off-site team on the contract and offer pack generation, acting as quality control and gaining relevant signatories internally. Final transfer and handover of on-boarding file to the Client's HR team ensuring that all SLA's are met and/or exceeded. Offering a white glove / concierge service to senior level candidates as required. Organise and deliver Monday Orientation of new joining staff. Ensuring that all communications to candidates reflect the clients values' at all times. Ensure onboarding trackers and systems are completed in a timely manner by the team. Work with client contacts to manage exceptions in a timely manner. Ensure team work to documented SLA timescales, particularly in relation to payroll deadlines. Manage allocation of Amex cards for new hires. Manage and update client distribution lists. Ensure 'four eye' checks completed by team, as appropriate, on each case. Communicate with and update key stakeholders across the business regularly on all in-progress candidates. Complete any other tasks as requested in relation to the on-boarding of permanent hires Experience Team leading experience essential Experience of working to targets and deadlines essential Experience of proactive approaches to candidates desirable Service and delivery focussed with very professional attitude essential Excellent written and verbal communication skills essential Prioritises effectively is an essential skill Ability to work to tight deadlines is an essential skill Excellent team player; must also be people orientated Able to work autonomously Organised and methodical Interest in business issues and motivated to add commercial value Able to provide an effective, professional and timely response to the client and candidates Highly responsive with excellent ability to absorb information quickly Confident with the ability to work well in a demanding environment Hours: 8:30 - 18:00 (flexibility required)