Customer Services Administrator

Reed ,
Nutfield, Surrey
Job Type: Full-time
Salary: £21,000 per annum

Overview

Main Duties: Dedicated contracts administration to a portfolio of sites team of 1 Contracts Manager and up to 6 engineers Answering phone calls within a timely manner – transferring and taking messages where necessary Daily interaction with clients/subcontractors and staff Responding to all callouts that come through from your clients - via phone or email Placing purchase orders with sub-contractors and suppliers Collaborating with sub-contractors for all health and safety documentation Scheduling engineering staff on a weekly basis Producing documentation for invoicing on a weekly basis General filing Site set up – paper and electronic Daily input of all works onto IBMS (inhouse) system Administration assistance to Contracts Manager Assisting the Contracts Manager in compiling monthly/quarterly contract reports Ad-hoc administration duties Daily update of clients’ database