Mental Health Night Support Worker

Look Ahead Care and Support ,
London, Greater London
More Details
Salary: Up to £21944 per annum + benefits

Overview

Recruiting for a Mental Health Night Support Worker to join our Young Peoples Service in Acton GBP 21,944 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more Minster House is a specialist semi-independent living (SIL) service for young people in and leaving care aged 16-21 providing a high level of support to young people with a variety of complex needs. The service supports six young people who can be referred from any local authority. The service is staffed 24/7 by a team of Support Workers and Night Support Workers. Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe. Key Responsibilities: - Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Contract Manager - Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions - Create support/action plans for providing appropriate services based on the assessment and maximising the use of resources available - Support customers to carry out domestic tasks, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation - Develop and maintain links with key agencies and service providers in the local community - Empower customers to ensure they receive the service and benefits they are entitled to - Undertake all administrative work and keep accurate and detailed tenant/customer records to high standards - Encourage and enable tenants to pay their rent and service charge ensuring that rent accounts are managed effectively - Ensure that referrals are sought and assessed proactively so that properties are filled as efficiently as possible to house those in need - Adhere to Look Ahead's Policies and Procedures - Engage in learning and development activity to increase knowledge and skills - Undertake any other duties consistent with the grade and nature of the post as may be reasonably required. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. Person Specification: - Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement - Exudes a warm friendly presence and open behaviour - Prefers working as part of a group or team - Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement - Has a practical and logical mind and is naturally well organized - Able to apply the right balance of care and support dependant on the needs of the customer - Thrives on change and enjoys dynamic diverse environments - Is confident with high levels of self-esteem - Is respectful, articulate and sensitive in style of communication - Is motivated towards excellence and improvement of personal performance with a can do attitude - Ability to cope positively with challenging and diverse behaviour - Ability to adhere to Look Ahead's professional boundaries policy Skills, Knowledge and Experience: Essential: - NVQ Level 2/3 or equivalent with some previous relevant sector work experience Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. This job was originally posted as www.caterer.com/job/89821183

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