Senior Marketing & CRM Manager - eCommerce

The Language Business ,
Harlow, Essex
More Details
Job Type: Full-time
Salary: £35,000 per annum

Overview

Senior Marketing & CRM Manager, Harlow, Essex, up to £50,000. Superb opportunity to be part of a thriving eCommerce company and play a key role in their strategic marketing direction. JOB TITLE Senior Marketing & CRM Manager LOCATION Harlow, Essex ( 30 mins NE of central London) SALARY up to £50,000 THE COMPANY Our client is a thriving and fast growing, global eCommerce business disturbing a wide diversity of consumer products by all eCommerce channels. THE ROLE To develop their digital marketing strategy, they wish to recruit a Senior Marketing & CRM Manager. The role will manage the marketing, CRM and insight teams and be responsible for customer retention, order frequency and engagement. Managing a team of 6, your typical job responsibilities will include: Manage the strategic customer retention & engagement roadmap Oversee the customer email program Take the lead with how customer data is managed and used for Marketing Oversee the customer social media strategy Managing PR opportunities and partnership tie ins Being the brand advocate & guardian in both marketing but also across ecommerce Be an inspirational leader and mentor to an international digital team THE CANDIDATE Successful background in CRM & Marketing, ideally eCommerce Proven success in growing customer loyalty & order frequency International experience is beneficial but not essential Experience of managing a loyalty programme also a benefit Fantastic examples of managing a content led social media strategy to customers Experience of driving engagement and growth within YouTube would be a big advantage A great eye for design and ability to translate brand guidelines across different media People management experience & desire to improve a team SALARY Negotiable, up to £50,000 CONTACT: Jonathan Grimes TO APPLY PLEASE SEND YOUR CV TO US IMMEDIATELY

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