Product Features
Blog
Contact Us
Sign In
Girling Jones Ltd
,
Exeter, Devon
Senior Account Manager
|
|
Job Type: Full-time |
|---|---|
|
|
Salary: £24,000 per annum |
Overview
SITU has provided high quality serviced apartments globally for over 8 years. They deliver a first-class service and product through a combination of our professional, courteous, and knowledgeable team, and the use of an in-house developed management system. Vision and values To be at the forefront of the serviced apartment industry and to continually grow our market share by being a widely recognised and trusted brand. They strive to maintain a culture of passivity as a base for innovative thought and determined actions. to continue to achieve commercial successes to the benefit of all our stakeholders; and to take ownership of the responsibility each of us has to our clients, colleagues, suppliers, and ourselves. Mission To be successful by doing the simple things well with care, consistency, and passion. To demonstrate these advantages to our customers allowing SITU to achieve the desired profits which will allow the company to meet the business plan objectives whilst providing an innovative best in class service to all clients. Job Description They need a Senior Account Manager to join-up and lead their award-winning Relocation Management Team. You will be responsible for looking after their relocation clients and team in order to meet and exceed revenue targets, always build long lasting relationships and deliver exceptional customer services. As an all-round sales expert you will maximise every opportunity to both grow and nurture our clients as well as seek out new business opportunities within the relocation space. An experienced leader, you will motivate and manage your team leading by example with a view to rapidly scaling up to meet aggressive growth targets. Job Requirements: Fantastic all-round account management experience to include company mapping, account growth and retention, issue resolution, negotiating service level agreements, monitoring response rates and quality and new business development. Experienced manager with proven track record of development Excellent communication skills both verbal and written Immaculate presentation Ability to meet and exceed sales targets Exceptional customer services Laser focused attention to detail as will be maintaining system notes and raising invoices Excellent time management skills working well under pressure and deadlines on multiple projects Flexibility - some out of hours work is necessary including being on call for emergencies on a rota (this is paid additional and occurs around 4-6 times per year) Exceptional negotiation and closing skills Positive can-do attitude, enthusiastic, high tempo and able to take constructive criticism What you'll get: Real opportunity for progression to Regional AM / Account Director Ongoing training and development including offsite courses where appropriate Transparency - open door policy with clear communication and expectations 28 days holiday a year (including bank holidays) increasing with length of service Employer pension contributions increasing with length of service Monthly wellness treatments Health insurance Cycle to work scheme Perkbox discounts on a wide range of retails and activities Monthly company lunch Regular nights out Travel to industry events Being part of the dynamic and fast-growing alternative accommodation industry Girling Jones Ltd is acting as an Employment Agency in relation to this vacancy.