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Deliveroo
,
London, Greater London
Director of Experience - Design, Content, and User Research
Overview
We're looking for a candidate to this position in an exciting company. Craft product vision, strategy, and execution together with your team and partners across the company such as Engineering, Product Management, Commercial, and Operations Imagine and re-imagine the service and user experience for a dynamic and global customer base Build world-class products and delightful experiences across an ever growing number of surfaces and services that deliver business impact Guide your team in identifying and solving product problems large and small, ensuring our disciplines work seamlessly together Empower your team, and people across the organization, to make great decisions that impact the success of the company Build bridges as a habit and collaborate across disciplines in ways that amplify your team’s work Participate in the recruitment of exceptional talent at all levels to support the growth of your team and the Experience organization Create moments of delight across the customer journey and ensure consistent and holistic experiences across everything the team creates Create learning and development opportunities for your team At least 8 years of experience in a product-design or user-research leadership position An excellent grasp of the product-design discipline, and ideally deep familiarity with user research and content design Holistic design thinker with a history of building cross-discipline relationships to successfully steer large and complex projects to success Many years of experience working in a fast moving, international environment solving problems at scale A respected manager who has shaped and evolved an effective and supportive culture Several years of experience building and leading high-performing user research, product design and/or content design teams of 5 or more people Excellent communication skills with success at getting those around you excited around a shared purpose A thoughtful, empathetic, humble mentor and coach who can help nurture the future leaders of the design