A Japanese Speaking Reservation Agent (MJ11017)

JAC Recruitment Ltd ,
London, Greater London
More Details
Job Type: Full-time
Salary: £18,000 per annum

Overview

Job Title: A Japanese Speaking Account Executive in Reservation Dept. Key responsibilities & accountabilities -Booking flights/hotels/trains/other transportation such as rent a car for both individuals and groups and providing related service such as mileage upgrade or seat assignment. -Issuing, amending, cancelling, refund etc both individual and group tickets -Dealing with Japan Rail Pass inquiries and sales involving to use our system and Excel -Updating our website (mainly JRP price) -Issuing invoices and credit notes and send out to customers -Dealing with travel visa on behalf of customers (contacting with the visa agency) -Updating clients’ list when needed -Co-operate with the Sales team -Meeting existing/new customers to build a good relationship if required Skills/Qualifications - Compatible with Amadeus (experience in exchanging tickets and have knowledge of ticketing - highly desirable) - Having knowledge of building manual fare is an advantage - Computer skills at intermediate level at least (Word, Excel, PP) - Able to learn new system (we use Travcom for accounting system and in-house train tickets booking system) Able to speak in both English and Japanese (and writing/reading) at Business level

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