Technical Support Manager

Manucomm Recruitment ,
Shepton Mallet, Somerset
Job Type: Full-time
Salary: £27,000 per annum

Overview

This is a wonderful opportunity to join a large privately owned major supplier of quality and innovative food products in a Technical Support Managers Role. They have steadily grown since their creation over 25 years ago, their reputation being built through their continuing commitment to quality products, customer service, employee development and ethical trading. They supply Retailers, wholesalers & food manufacturers and are now seeking a Technical Support manager who will manage these relationships The Role ·Carry out Quality assessments of products ·Ensuring all specifications are up to date ·Provide Technical support for the customers - Visits in both the UK and Europe ·Ensure any changes to customer codes of practice are communicated to the Technical Compliance Manager so it can be communicated to all the relevant parent sites ·Supporting the Technical Director and Technical & Quality teams as required. ·Implementation and maintenance of Customer policies and procedures. ·Internal Audits & External customer Audits as directed. ·HACCP team member as directed ESSENTIAL SKILLS : oExcellent standard of numeracy and literacy oA recognised Technical qualification or equivalent experience oProven experience within a technical role liaising with Customers oDetailed understanding of quality assurance oIT Literate with demonstrable Microsoft office skills, including Word, Excel & Outlook In return my Client is offering a salary of up to £32000 The successful candidate will have experience in the food / drink sector and be looking for a new challenge working for a company that prides itself in looking after its staff. Salary/ Benefits - Salary range is £30-32k DOE, 25 days annual leave (plus the usual 8 Bank Holidays) This role may suit a candidate that has previously worked as a Technical Manager, Technical Account Manager, Technical Services Manager, Technical Support Manager, Quality Manager Quality systems Manager, Technical Services Manager