Growth Manager

Paysend ,
London, Greater London

Overview

Job Description

Paysend is a fintech disruptor changing the way that people around the world hold, spend and send their money. Our customer base is growing very quickly - weve amassed over 1.5 million customers in less than three years - and so were looking for a passionate growth superstar to join the team and help us shape the future of fintech! Keeping one eye on growing your customer base while also maintaining your existing customers is what makes a growth manager an essential part of any business. Working closely with the Marketing and Product teams, our Growth Manager will be accountable for the development of our core propositions and delivering consistent growth for the business. Key Experience: * Monitoring customer funnels, identifying new levers of growth, and applying them to the business * Deploying successful marketing campaigns and taking ownership from ideation to implementation * Segmenting the customer base on various transactional/behavioural features & design effective 'reach out' programs for them in the form of these marketing campaigns * Ongoing lifecycle management of our existing customers to ensure that we retain them e.g. contacting them with new plans and offers * Monitoring and responding to market changes. Finding opportunities every day for hacks around growing our customers base * Continuing to develop current relationships with long-term business customers by launching exciting acquisition campaigns * Developing strategic acquisition and retention marketing plans to drive growth and maximise immediate and long-term ROI * Continuously testing and optimising new channels, audiences, bidding strategies, visual creative, and copy * Championing metrics-driven analysis and decision-making throughout the company * Leading end-to-end campaigns from conception, to defining objectives, execution, tracking, and reporting Requirements Essential Skills: * Strong analytical skills * 3-5 years of direct, growth-focused experience in digital marketing, B2B SaaS and start-ups * Experience building a comprehensive digital marketing strategy from the ground up * Very data-driven and curious about telling stories using data * Excellent written and verbal communication * Proven track record of managing online marketing programs with CPC, CPA, and CPM cost models on Google, Facebook, Instagram, and content sites Benefits Company Description: Paysend was born in April 2017 with the vision to change the way people manage their everyday finances. We were the first fintech company to introduce a global card-to-card transfers to connect 12 billion cards issued by international payment systems: Mastercard, Visa, China Union Pay and local cards schemes. Now with over 1.5 million customers in more than 80 countries and a 4.8/5 Trustpilot score, Paysend is one of the most popular and trusted online money transfer services in the world. Why Paysend? We have fabulous new offices in the heart of Covent Garden. Our team is innovative, focused and passionate to drive change. Apply now and join us on our journey! We are an equal opportunity employer and encourage workforce diversity and welcome applications from all experienced candidates. For further information, please visit our website www.paysend.com