Property Manager

Property Personnel ,
London, Greater London
Job Type: Full-time
Salary: £28,000 per annum

Overview

This highly-regarded and leading property group with a strong presence in London is currently looking to recruit for an experienced Property Manager in their primary located office in Wimbledon. You will be given a sensible volume of residential property to manage so that you can deliver your work to the highest standards. That focus plays a key part in client retention which is extremely important as you will be working with long-term landlords and contractors. Whether you are training to get your ARLA/NFoPP or already have it, our client can offer you the opportunity to progress your career within their established team. Duties of a Property Manager: Managing a portfolio of properties Managing all aspects of tenant enquiries and liaising with landlords Making sure tenants and landlords are kept informed of progress on a regular basis Booking approved contractors and sending works orders to carry out necessary repairs and redecoration Processing insurance claims for landlords Processing contractor invoices Ensuring the properties are up to date with detailed notes, and deadlines met in terms of property visits and property reports delivered to landlords Responsible for changeover utility letters between tenancies for managed properties Dealing with and resolving where possible, initial client complaints, notifying your line manager of any escalating complaints in a timely fashion so these can be addressed immediately Ensuring current gas safety records and electrical safety checks (PIR) are maintained at all times Receiving and actioning maintenance issues and instruct approved contractors accordingly, controlling costs and quality of work Checking, authorising and posting invoices to the in-house database Arranging appropriate quotations in line with Terms & Conditions, ensuring landlords’ approval is received Arranging and carrying out property visits in accordance with the time scales in the company Terms & Conditions Negotiating damages claims between landlord and tenants following check out. Personal specification: Previous experience within residential property management Experienced in dispute resolution and problem solving Intermediate knowledge of MS Word and Excel Highly motivated and positive with a "can do" attitude and good team player Good telephone manner Able to multi task and prioritise workload ARLA/NFoPP qualification preferred Full UK driving licence is preferable The initial package for this role will include a salary of £28,000 to £32,000.