Telesales Manager

Midas Selection Ltd ,
Dordon, Warwickshire
More Details
Job Type: Full-time
Salary: £34,000 per annum

Overview

Our client is a market leading business, well known within their chosen sector (Building & Construction) for leading the way in product innovation and winning multiple awards for doing so. They are now recruiting an experienced Telesales Manager to inspire and lead an established Internal Sales Team of 10. Having been established for more than 40 years, this business has grown rapidly, now selling their products in more than 20 countries across the globe. Now employing close to 200 people in the UK and continually growing their product range, our client continues to hold the monopoly over their competitors within their market sector. This Company is forward-thinking and has an energetic culture. They have won awards for how they look after their Employees. If you want to work for a business where your voice is heard, fun is encouraged, and you will be able to contribute towards top line strategy - this is the role for you If you are an established Telesales Manager operating in a B2B environment, or an ambitious Call Centre Team Leader-looking for that next step on the ladder, we want to hear from you today. What the Area Sales Manager role involves ; Working from modern and spacious office surroundings in the West Midlands, you will have full autonomy and responsibility for a team of 10 Telesales/Internal Sales Executives, dealing with both inbound and outbound calls. This is a Leadership role, with the scope to influence and change culture, operations and strategy. We are looking for an individual with the gravitas and confidence to inspire success in others, challenge both upwards and downwards, and to create a step-change in behaviours if required. Whilst you will not have an individual target, you will be expected to lead from the front, and to be hands on when needed. Therefore we are looking for someone who has had their own proven success in Sales and fully understands the sales process. The role will include: Ensuring your team maximise account spend by actively promoting all product ranges Providing informal coaching and formal training sessions for the Team to improve their sales skills Managing customer complaints Recruitment & Induction of new Team Members Tracking and analysing buying trends Adopting process improvements which increase efficiency and revenue Ensure that Team KPI's are met Spotting individual skill gaps and addressing in a positive manner Plan and prioritise daily/weekly activities and resources What can our client offer you? An award-winning company Use of company holiday homes Private Healthcare and Dental plan A highly competitive basic salary (circa £36k plus bonus) Additional Profit Related Pay Regular social events What can you bring to the party? You will need to live within commutable distance of Tamworth Current/prior experience at Team Leader/Manager level within a Telesales environment (inbound and outbound) Capable of meeting KPI’s and hitting sales targets (and inspiring others to do the same) Strong knowledge of selling B2B and how the sales cycle works Capable of managing behavioural or training issues as they arise Experience of training others, ideally both formally and informally Comfortable with challenging the status quo and implementing change Confident in B2B Sales and able to pick up the phone and 'Lead by example' when necessary WE ARE LOOKING FOR PEOPLE WHO HAVE WORKED IN A SALES NOT A CUSTOMER SERVICE ENVIRONMENT This is an incredible opportunity to join a genuine market leader in their field, at what is an exciting time in the company’s development. This business invests heavily in staff training and development and also places a high emphasis on employee well-being. If you feel you match the skills listed above, please don’t hesitate to get in contact

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