Telesales Executive - Full or Part Time

ASK Europe plc ,
Cranfield, Bedfordshire
More Details
Job Type: Full-time
Salary: £23,000 per annum

Overview

ASK Europe plc works with leaders, managers and organisations to help them face challenges of our times, by developing learning & development programmes to meet their needs. We are looking to recruit a Telesales Executive to our busy team and rapidly growing Group. Are you tenacious and keen to contribute to our team? As a Telesales Executive your main role purpose will be: To contribute effective marketing and sales strategies in order to identify and successfully engage with Companies by selling consultancy and training services through ethical sales methods To act as a first point of contact and build relationships that lead to business opportunities To undertake focused discussions to identify and address client and potential client requirements and to overcome objections and barriers for implementation To attain and exceed specific targets appropriate with the company objectives and stakeholder requirements Key Responsibilities - Role To achieve contractual and personal targets through telephone engagement To promote full range of ASK Group services to clients through need identification demonstrating excellent working knowledge of the various services we offer To maintain a database of current and potential future clients through telesales, email, mailshots and other marketing initiatives To manage the diary of the Key Account Director and to book client visits as required To ensure all documentation is completed accurately To identify the needs of stakeholders through one-to-one telephone interviews To use varied selling techniques to engage and stimulate both individuals and client groups and increase client retention To work with colleagues to assist clients’ progression towards additional business opportunities Essential Core Skills and Experience Professional interpersonal skills, able to communicate equally well verbally and in writing, with people at all levels. Able to encourage, inspire and motivate colleagues, clients and potential clients alike Able to use initiative and demonstrate a flexible approach Represent the ASK Group to the highest standard to external partners and clients, as well as staff, at all times To maintain awareness and knowledge of market/sector developments and to pursue personal development of skills and knowledge necessary for the effective performance of the role Robust influencing and negotiation skills, with the ability to guide telephone calls to deliver optimum value To work collaboratively with all areas of the business in support of ASK’s aims and objectives Manage individual workload, seeking support from colleagues where necessary, implementing processes to ensure that a high level of quality and client satisfaction is maintained Proactively manage own personal development, working with colleagues and Line Manager to identify areas for development and growth The role requires: Demonstrable skills to win new business through effective telesales A working knowledge of corporate client management Self-driven, results and target orientated with excellent interpersonal skills Highly competent computer skills Ability to prioritise key tasks, as well as the flexibility to adapt to changing demands in a fast moving and complex business environment Strong written and verbal skills, with excellent attention to detail and the ability to meet time deadlines, often under extreme pressure The Telesales Executive is part of the Sales & Marketing Team and works closely with all areas of the business. The role is office-based at the company offices in Cranfield, but may require very occasional out of hours work. The role has an attractive basic salary of £23K FTE, with OTE of £30K, plus a range of benefits to include private health care, Death in Service Scheme, Pension Scheme and free parking. We will consider both full time and part time applicants, so please state your preference when submitting your CV, along with salary expectations

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