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G4S
,
Chichester, West Sussex
Control room officer
Overview
Job Description
As a Control Room Operator at G4S, you'll ensure the safety of our customers staff, their buildings and assets, through ensuring continuous and effective security surveillance. Working with the security operation on the ground, you will be in communication to ensure security is maintained across our customer sites. We pride ourselves on delivering excellent customer service in a safe and secure environment. You will need to have experience of operating modern building surveillance, Software packages, web based software and Microsoft. It's a varied role and critical to our security operation, ensuring compliance to the required security protocols and liaising with internal security teams and appointed third parties / emergency services when required. You will have an eye for detail and the ability to interact with people. You can look forward to an interesting role where no two days are the same and an exciting career opportunity within a growing business sector and global business provider. The Ideal Candidate You will need to have experience of operating modern building surveillance, Software packages, web based software and Microsoft. Ensure that all telephone calls are dealt with professionally, efficiently and in accordance with laid down procedures. Administrative tasks including database management ensure that accurate records are kept and all calls are logged and data stored to enable reports to be generated for analysis by the Management Team. Deal with all incidents & emergencies according to laid down escalation procedures ensuring that all processes and procedures followed are in line with NSI and other legislative regulations. You must have an understanding of IT with a working knowledge of Word, Office and Excel. You must be flexible and available to work Mon - Fri Nights. Join G4S and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Benefits 5.6 weeks holiday per year, 8 of these will be in lieu of bank holidays (worked or not worked) Workplace Pension Scheme Great 4 Savings Employee Discount Scheme Progression, training and development opportunities In the current situation surrounding Coronavirus, the safety and security we provide to our customers, their premises and our staff continues to be our priority. We are taking steps to ensure our selection and onboarding processes can continue during this time in the safest way possible. Unfortunately, this does mean we are currently unable to offer the opportunity to put you through the training course required to obtain your SIA licence, therefore we can only consider applications from licenced candidates at this time.