Network Engineer

Claire's ,
Birmingham, West Midlands
More Details

Overview

Job Description

Purpose of Role The primary function of the IT network team is to maintain the network infrastructure across the group's sites, stores and offices across the globe. Being willing to travel at short notice and support disparate technology problems and issues whilst maintain strong governance and management of circuits. The primary function of the role is to maintain, support and implement networking platform in the Claire's Business Main Responsibilities * Managing and supporting the server and end user switch environment, principally Cisco with the following device's, 3750, 2960, 4400, 6509, ASA 5500's, 2901, 2921 and 800 series devices * Supporting and managing WatchGuard, Juniper, Fortinet & Cisco Firewalls & Sandboxing * Management of Logon Management / TACAS, Cisco / Fortinet / Motorola Wireless, configuration and support of a CISCO CUCM, VGW's CUCM Express and emergency responder, SIEM tools, AlientVault networking threat analysis systems, IDS / IPS Systems and Triggers, Solarwinds, PRTG Network systems, Group's MPLS, Internet and DMZ's, Large estate, 3000+ deployed stores, VPN solutions vulnerability management, and regular penetration testing Cisco / Tandberg Video Conference Equipment and Cisco TPM, Copper and Fibre Channel Networks, Maintenance of Site Database, connections and site information, maintaining PCI & SOX compliance across the group * Pro-actively seek to improve efficiencies in all operational areas * Work closely with European and Corporate colleagues, contact stores as and when required, maintaining systems, and network and POS systems * Visit group stores / office as and when required * Prepared to occasionally to work unsociable and weekends, act as the face of IT providing quality service to end users * Develop and mentor junior team members * Work along side other members of the Infrastructure Team to provide 24hr support * Communicate with group colleagues in over 15 counties, sometimes overcoming language barriers * Work with Developers and the Business Systems Manager to define, document and review the technical scope and objectives of changes * Work with key users from the functional business areas to define in detail the functional requirements for approved changes to current systems * Work with key users from the functional business areas to prepare for user acceptance testing * Support the key users during the UAT phase * Where appropriate, work with suppliers to ensure Claire's standards are adhered to and changes and corrections are delivered within the required timescale and to the required technical standard Education and/or Certifications Certifications - MCSE, CCNA, VCP, VCIP, ITIL, CISSP, CISM Understanding of project management Methodologies and tools Essential Criteria Experience: * Experience configuring and setting up CISCO ASA Firewalls, Cisco ASR and security appliances * Experience setting up and maintaining Radius Servers, RSA, or other 2Factor authentication solutions * Experience maintaining company wide network, WAN, MPLS, through Juniper, WatchGuard, Cisco & Fortinet Firewalls * Experience configuring and deploying of SIEM, and threat correlation systems such as QRADAR, Splunk, Log Rhynm, Alien Vault or FortiMonitor * Experience managing Video Conference Systems, Ideally experience with Tandberg, Cisco TPM * Experience with FortiManager, FortiAuthenticator Ideal * Previous experience being on call 24/7 * Operational support of Retail POS systems * Experience deploying networking monitoring solutions, such as Solarwinds, PRTG * Experience of working with Security methodologies, particularly with SOX and PCI frameworks Knowledge: * Expert knowledge with Cisco CUCM Call Manager * Knowledge of tunneling protocols IPSEC, LWAPP, L2TP. GRE * Maintaining a thorough understanding of the fundamentals behind the Internet and its workings (DNS, Security, IP Routing, HTTP, VPN, DMVPN, HSRP, BGP, EIGRP) * In-depth understanding of server and networking hardening principals * In-depth understanding of PCI standards and requirements

People also viewed