Customer Account Specialist

J&J Family of Companies ,
Sunbury-on-Thames, Surrey
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Role - Customer Account Specialist Location - Sunbury EVC Grade - 23 About us: At Johnson & Johnson, a continuing focus on being agile, efficient and effective for the future is at the heart of what we do. We have an amazing opportunity for a Customer Account Specialist located in EVC Sunbury-on-Thames. Are you ready for that next step in your career and want to take the opportunity to become part of the success story behind one of the world's most comprehensive and broadly based manufacturer of health care products and related services? This role is ideal for someone who has strong customer focus and who wants to work within an EMEA team. Principle Accountability: As a Customer Account Specialist, your typical day may include: + Maintenance of Customer Accounts across the EMEA region. Establishing robust processes for account changes in order to improve accuracy and minimise complaints + Documenting all processes relating to customer account changes including market requirements. Driving compliance across the region in order to minimise risk to the business + Improving the relationships and knowledge of business processes between customer supports and the local sales and marketing department + Driving process improvements for New Accounts to ensure we maximise sales potential from the beginning Qualifications Experience and Skills: + Excellent interpersonal, written and oral communication skills together with sound administrative skills are essential to the success of this role + The ability to work effectively within a high pace environment + High degree of compliance focus + Excellent organisational skills + Great at Microsoft Office tools + SAP knowledge It would be an advantage should you be able to communicate in any of those languages, such as French, German, Italian, Spanish, Polish, Czech, Finish, Swedish or Dutch. Closing date - Wednesday 17th June 2020 What we're about: We are passionate about our work and play vital roles across a range of professional disciplines. We care deeply about our customers and communities. At Johnson & Johnson our culture enables dynamic and impactful careers. We share a kind of DNA where we are: + Committed to caring + Responsible to our communities + Ready to apply our knowledge and know-how + Unrivalled in our background and experiences + The drivers of our own success + Passionate about doing what's right + We actively inspire equal opportunities throughout Johnson & Johnson If you decide to apply for the position, any personal data which you provide shall be processed by Johnson & Johnson. Your personal data shall be processed for the purposes of recruitment, recruitment policy and selection. We respectfully request Government Officials to identify themselves as such on application; for the purposes of the Foreign Corrupt Practices Act. Primary Location United Kingdom-England-Sunbury on Thames- Organization Johnson & Johnson Medical Ltd. - fka -Ethicon Ltd. (7355) Job Function Operations Requisition ID 2005810734W

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