Global Head of Futures & Clearing Operations - Director - London

Citi ,
London, Greater London
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Job Description

The Global head of Futures and Clearing Operations will be responsible for ~ 260 staff across 11 Cities. Futures & Clearing Operations sits within ICG Market Operations group supporting the FCX (Futures, Clearing and FXPB) Product sitting within ICG Equites and Securities Services. Responsibilities include providing leadership and direction to a diverse global team to deliver a world class Operations processing service for our Futures businesses and clients base. The Global head will have day to day risk and service oversight in order to run the Operations unit successfully, alongside change the bank strategic design and implementation of the target operating model. The Global head will focus on leading the Organisation to successfully execute vs our primary goals which includes driving a proactive people agenda and strategy, ensuring a robust control environment, enhancing our service capabilities, simplifying our platforms to build appropriate scale whilst maintaining upmost expense rigor to meet productivity targets and budget plans. The Global head will partner with internal stakeholders such as the Global Operations & Technology teams, Product groups, HR, Compliance & Internal Audit as well as engage with external industry bodies and Regulators **Key Responsibilities:** + Leading the Organisation to deliver vs goals to meet the Target Operating Model + Implementing a successful People and Engagement strategy to help attract, develop, retain and recognise a diverse and talented workforce + Overseeing daily operations and management of our core operations, and acting as a senior point of escalation for issues + Developing an effective control framework that fully meets Audit, Compliance and Regulatory requirements; delivery of periodic presentations to external regulators as required + Maintaining a culture and environment where processes and controls are continually monitored and potential risks escalated on a timely basis + Acting as senior Operations lead in New Business Committee meetings, client sales pitches and due diligence visits and other governance forums, including deputising for the Global MD of Middle Office Operations as required + Supporting and partnering with the Business to facilitate a growing and expanding client base / operational offering + Engaging in client discussions & relationship management activities as required to support the Business + Developing and implementing a multi-year operations strategy for FC Operations in partnership with the Business and Technology stakeholders + Managing budgets and headcount plans in order to meet targets + Driving and supporting the delivery of strategic platform re-engineering initiatives globally + Driving the implementation of initiatives to continuously improve STP rates and productivity, including the use of Robotics, workflow and other innovative re-engineering techniques **Qualifications and Skills:** + BS/BA degree or equivalent + 10+ years of experience in Tier 1 global financial institutions preferably with experience in Futures, OTC Clearing, FXPB, or Derivatives + Demonstrated experience leading people and developing effective and diverse teams across a global footprint + Self-reliant, good problem solver, results oriented + Energetic, flexible, collaborative, and proactive; a leader who can positively and productively add product impact to both strategic and tactical technology + Able to juggle competing demands with a strong sense of prioritisation of work and able to manage to tight deadlines + Ability to conceptualize aspects of the organization's model and its future development + Experience delivering strategic change programmes spanning multiple years in a fast paced, large global financial services firm, ideally in an operations, risk or technology organisation + Strong and influential communicator who is articulate, able to face off to senior leaders but also ability to connect well with junior members of the team. Demonstrates ability to impact and influence those around them + Experience in financial planning processes, including budgeting and forecasting + Provides evaluative judgment based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources + Ability to establish and build trust with professionals throughout the business as a leader, advisor and business partner to the organization with a clear client orientation. + Strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint ----- Grade :All Job Level - All Job FunctionsAll Job Level - All Job Functions - GB ----- Time Type : ----- Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with

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