Engineering - Plumber

MITIE GROUP PLC ,
Binfield, Berkshire
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Job Description

Company Description Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us. Values: Delivering the exceptional, every day Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day. Our promise to our people: a place to work where you can thrive and be your best every day. Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day. Our culture - our core values and how we behave: o We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie. o We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie. o We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA. o Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. o Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do. Behaviours: Knowledge of relevant procedures Level of customer Service Team Player Health and safety awareness and knowledge Communication Job Description Job objectives and responsibilities Assisting the Contract Manager, you will form part of the mobile team and be responsible for carrying out commercial plumbing and drainage maintenance and monitoring works to various mobile sites in RG,SL and GU postcodes. Additional mechanical works will be carried out as required to support the contract. Main duties Assist Contract Manager in organisation, management and co-ordination of on-site services to ensure service is maintained to the highest standard in all circumstances Ability to carry out minor surveys and inspections Simple Report writing is essential to the role. Achieve contract SLA/KPI in all reactive / planned work orders across all service lines for the contract site. To understand and complete all work related documentation accurately and on time To learn, understand and comply with all MITIE & Client policies and procedures To carry out work in a safe and diligent manner, using point of work risk assessments where required. To comply with all Health and Safety policies and procedures To attend and fully participate in training and appraisal activities as required To undertake additional duties in line with capabilities as required To ensure compliance with Health and Safety requirements and to assist in any training of the team. If requested, to assist with the monitoring and supervision on a day to day basis, including apprentices. This to include assisting with the processing and completion of college reports if required. To perform planned preventative and reactive maintenance tasks on all associated water services equipment, including fault diagnostics and repair. Participate in adherence to MITIE Quality System documentation. To understand and complete all work related documentation accurately and on time To understand and comply with policies and procedures. Qualifications Person Specification & Qualifications: Previous experience within this type of commercial plumbing, drainage and mechanical building services role. Adaptable building services skills to include commercial plumbing maintenance and reactive repairs on hot and cold water systems, calorifiers, point of use water heaters, booster sets, tanks, drainage and sanitary ware and associated fitments. Where required, maintenance to HVAC systems will be included. Knowledge and experience in carrying out PPM, fault diagnostics and rectification on FCU's, booster sets, pumps, calorifiers, cooling towers and associated systems. ACOPS Control of Legionella L8/HSG274 training or willingness to undertake. IOSH Passport certified in Health and Safety or willing to undertake. Excellent communication skills both written and spoken. Able to meet the physical requirements of the role; e.g.: working at height. Flexible attitude to work. IPAF / PASMA certificate or willing to undertake training Excellent Customer Service experience preferably with an emphasis on dealing with customers and clients both face to face and ove

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