Failure Analysis Engineer

"Ocado Technology, researching, designing, engineering the next generation of hardware & software solutions through disruptive innovation" Ocado Technology is putting the world's retailers online using the cloud, robotics, AI, and IoT. We develop the innovative software and hardware systems that power Ocado.com, the world's largest online-only grocery retailer as well as the global 'Ocado Smart Platform'. With everything from websites to fully autonomous warehouse that we design in-house, our employees need to be specialists in a wide range of technologies to help drive our business. We champion a value-led culture to get our teams working at their very best and to help create a collaborative working environment that our people love. Core values of Trust, Autonomy, Craftsmanship, Collaboration and Learn Fast help drive our innovative culture . But don't just take our word for it, have a look at what our people are saying about us on Glassdoor. Our Retrieval Robotics teams are at the cutting-edge of our technology engineering business. From the design and manufacture of the most state-of-the-art products in the business, to their delivery into our multi-million pound Customer Fulfilment Centres (CFCs) across the globe, our bespoke electrical and mechanical development projects are pushing the boundaries of innovation and automation. Within the Robotics Retrieval department sitsthe Reliability function, which is responsible for the design, testing and manufacture of our automated products (with a catalogue of around 500 products and counting!). Our team is now looking for a Root Cause Failure Analysis Engineer to join, whose business critical responsibility it'll be to lead investigations into technical issues, product failures and defects using appropriate problem-solving strategies. This is integral to the ongoing improvement and development of the highly innovative and automated products in our CFCs, so has a direct impact on the profitability of our business. What will you be doing? * Investigating/troubleshooting electro-mechanical/automated products for quality and technical issues (including onsite visits as required) * Analysing product failures, non-conformances, concerns and defects found, investigating root cause and implementing improvement processes * Designing and executing product development trials utilising design of experiment (DoE) principles * Identifying and introducing suitable test and inspection methods using appropriate equipment Lead Continuous improvement using DFSS, EMS, Kaizen, Lean and Six Sigma problem solving We're passionate about people with... * HNC/degree in an engineering discipline, Computer Science, Physics or Mathematics * Proficient in applying DMAIC methodology to projects, processes and products * Experience with structured problem solving tools (e.g. VSM, 8D, 5S, Fishbone) * Ability to analyse data for trends and identify opportunities for improvement * Ability to conduct technical experiments and interpret the results correctly What we can offer you... Our employee benefits are designed for you, we care about people and we've ensured we have a wealth of benefits that focus on your well-being. Within our flexible environment we can offer technically stretching work, a competitive salary and share schemes. Benefits include pension scheme, train season ticket loan (interest-free), free shuttle bus from Hatfield train station and of course, healthy Ocado retail staff discounts. We also have regular divisional socials, sports clubs not to mention the Ocado Technology Academy for a packed schedule of courses, conferences and events such as discussion sessions, conference briefs and external guest speakers. If you think you have what it takes to make a difference, please submit your application below. Due to the energising nature of Ocado's business, vacancy close dates, when stated, are indicative and may be subject to change so please apply as soon as possible to avoid disappointment. Please note: If you have applied and been rejected for this role in the last 6 months, or applied and been rejected for a role with a similar skill set, we will not re-evaluate you for this position. After 6 months, we will treat your application as a new one. Be bold, be unique, be brilliant, be you. We are looking for individuality and we value diversity above gender, sexual orientation, race, nationality, ethnicity, religion, age, disability or union participation. We are an equal opportunities employer and we are committed to treating all applicants and employees fairly and equally. #LI-KM1