Vantage Recruitment
,
Castle Donington, Leicestershire
Internal Customer Service Account Manager
Overview
Job Description
Internal Customer Service Account Manager £21-23k, Monday to Friday, Castle Donington based Do to expansion we are looking for an experienced Internal customer Service Account Manager / Senior Sales Administrator to work for a friendly well established client in Castle Donington. So as the Internal Customer Service Account Manager / Senior Sales Administrator what will you be doing ? You will be providing day to day support to the external account managers and liaising with their customers to ensure the accounts are running smoothly You will be the first point of contact for your customers and will be expected to provide a personalised service to them at all times. You will be working with larger branded accounts, managing the sales process, working with the customers to understand their requirements and provide a solution for them So as the Internal Customer Service Account Manager / Senior Sales Administrator what do you need to have ?? You must be professional, courteous and presentable at all times and be able to work within a faced paced business. Excellent communication skills both over the phone and via email. Ability to multi task and and have great attention to detail. Experience in working within a proactive customer services environment or a sales account management role previously Good level of MS Office including excel. Building good relationships is key and although this is not a sales role you will be expected to spot and nurture new opportunities Hours of work are 9-5pm Monday to Friday If you would like to be considered for this role, please apply now as we are looking to interview from the 10th December onwards Vantage Recruitment are acting as an employment agency for the purposes of this vacancy