Content Solutions Account Manager

Global ,
London, Greater London
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Overview

Job Description

Overall Purpose: Working at Global isn't just a job - it's an experience. Home to some of the UK's best-loved radio stations such asHeart,CapitalandClassic FM, to name a few, we keep 25.3 million* listeners tuned in and entertained each week. And that's just for starters; we're one of the leading outdoor advertising companies in the UK & Europe, having recently acquired Primesight, Outdoor Plus and Exterion Media. With over 250,000 sites reaching 95% of the UK population, Global's new outdoor division packs a punch! In 2018 we launched our annual awards ceremony, The Global Awards, to celebrate the biggest stars of music, news and entertainment. We're also committed to improving opportunities for young people across the UK. We train the future talent of broadcast and media at our school, The Global Academy, and raise money to support small children's charities across the UK, through our charity, Global's Make Some Noise. You will join our 60 strong, award-winning content solutions team in London whose purpose is to create and deliver cross-platform campaigns to the highest possible standard. As a Partnerships Account Manager you will be managing content led solutions partnerships with some of the UK's largest national agency groups and biggest spending clients. Success in this role requires immaculate client service, a creative approach and thorough knowledge of our brands to ensure Global builds long-term client relationships and partnerships that encourage continued investment into our brands and platforms. What you'll be doing... * Working alongside your Partnership Manager to manage partnerships with some of Global's biggest and bravest clients * Responsible for implementing all elements of large and/or long term partnerships, including: * Producing and managing an implementation timeline that outlines all assets required and deadline for the campaign to go live * Working with agencies/clients to get on air copy created and approved * Liaising with design & digital teams to deliver all online, mobile, social & digital assets in accordance with an agreed implementation timeline * Liaising with Branded Content to ensure all elements of the campaign are communicated correctly to producers & presenters by writing clear implementation documents and instruction * Sourcing prizes for promotions and managing all winner liaison to ensure fulfillment * Planning and costing content solutions campaigns using Global's planning tool and working closely with other specialist teams (Digital Content, Partnerships, Mobile & TV) to produce campaign costing documents * Creating post campaign reports to summarise all activity that has been delivered, learning's and recommended future activity What we expect of you... * Deliver the highest level of service to key clients (and agencies) through attentive account management and a thorough and efficient understanding/representation of client requirements * Provide support to your Partnership Manager on all elements of the relevant partnership * Develop strong working relationships with your Clients Planning and costing content solutions campaigns using Global's planning tool and working closely with other specialist teams (Digital Content, Partnerships, Mobile & TV) to produce campaign costing documents to ensure Global becomes a partner of choice and secures repeat business * Ensure Solutions activity delivers against all key metrics * Explore all relevant commercial opportunities to ensure that Solutions activity for key client exceeds expectations * Develop strong working relationships with Commercial Programming to ensure key client activity is delivered effectively * Work with the wider team to help produce compelling case studies and award entries for campaigns that you have implemented Who you'll work with... INTERNAL: Senior Partnership Managers & Partnership Managers Head of Partnership Activation Branded Content Strategic Partnerships Team Global Interactive Global Events Teams Global Creative Commercial Scheduling Content Solutions Agency Teams EXTERNAL: Key clients and key Agency personnel Relevant Digital & Creative Agencies Experiential Partners You'll have these skills... * Problem solving: highly skilled at problem solving and achieving mutually beneficial solutions * Time management: effective time management and planning * Interpersonal skills: effectively communicating, building rapport and relating to others at all levels * Creative thinking: ability to problem solve and develop new ideas * Goal orientation: focused on setting and exceeding personal and organisational goals * Negotiation: able to influence and manage people effectively * Continuous learning: taking initiatives in learning and implementing new concepts and ideas You'll have experience in... * Minimum of 2 years working experience in a media environment; ideally within an account management capacity * Previous experience of working directly with agencies or clients managing complex projects, i

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