Lead Technology Coach

Onfido ,
London, Greater London

Overview

Job Description

Onfido is the new identity standard for the internet. That means we only need an image of your ID and a selfie to prove that you're you. In doing so, we help millions of people connect to the services they need and love more easily, speedily and safely than ever before, whether it's renting a car or opening a bank account. Our vision is to create an open world where identity is the key to access. We've received over $100 million in funding from world-class tech investors including Microsoft and Salesforce to back our vision. And we're just getting started. The Opportunity As a Lead Technology Organization Coach at Onfido, you will: * Work closely with our CTO and CPO to design and implement improvements to our processes, training, and organization to speed the delivery of value to our customers and increase our agile and lean maturity. * Meet with our product development teams to identify and understand impediments to their work and design programs to help them improve incrementally. * Work with the teams to identify issues and implement solutions. Identifying improvement areas, develop agile, data-driven, solutions and work with the teams to implement and iterate on them, then transfer ownership to the teams to drive forward * Establish the role of Agile Coach within Onfido, and build a team over time to support a practice of continuous improvement within our organization * Develop and lead training for teams when needed * Plan and facilitate organization improvement exercises and project retrospectives Requirements * Strong analytical and conceptual capabilities * Outstanding communication and interpersonal skills * Real self-awareness and emotional intelligence * The ability to draw meaningful insights from an ocean of information * Self-motivation and an eagerness to take on responsibility early * A collaborative mindset and ability to work effectively spanning multiple functions * A highly flexible and adaptable approach * A background in product development as an Agile Coach, Development Lead, Project/Program Manager or Product Manager * Experience with a long-term improvement role * Deep understanding of Agile and Lean practices and experience working with teams to help them improve over time Benefits We're committed to making Onfido a fantastic place to work, so we go to great lengths to give you what you need to succeed. You'll receive: - A meaningful equity allocation - 25 days holiday, plus bank holidays - Pension with The People's Pension (employer contribution 4% of base salary) - A fully stocked kitchen with unlimited breakfast, drinks, snacks and fresh fruit every day - Bupa Health Cash Plan (Level 2) - Sanctus mental health coaching - Flexible working - Payroll Giving - Volunteer days - 2 days paid time off per year, in addition to holiday allowance, to volunteer - Subsidised gym or sports, therapy, home cleaning or childcare up to 50 per month - Office massages from Urban - Nutrition advice - Free weekly yoga classes - Regular 5-a-side football matches - Dedicated learning opportunities including language classes (currently Spanish, French and English), an unlimited budget for software and books, a training budget for conferences and regular lunch and learns - Quarterly team socials and a budget for cross-team coffees and lunches - Open and transparent culture-we come together on a weekly basis for a global forum (OnFriday) where we share updates and strategic plans, and engage with each other informally over food and drink.