VP RevOps

Attest ,
London, Greater London
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Overview

Job Description

Founded in 2015 to make consumer research simple and accessible for anyone, anywhere, Attest is a VC-backed scaleup, striving toward a world in which anyone can put consumers and data at the heart of every decision, to create and deliver better, more useful services, products and experiences for communities worldwide. In 2019, our team tripled to nearly 100 people, and together we achieved huge commercial, technical and people success. Our plans for 2020 and beyond are big and exciting, and our team is growing fast. A robust set of shared values unites our team. We invest in each other to ensure every Attester has the opportunity, support and encouragement to realise their full potential. We strongly believe everyone should have the autonomy to freely explore new ideas and have a voice in shaping the future of Attest, whilst making sure that the work we do genuinely makes a difference. About the Growth team The Growth team exist to drive predictable, repeatable growth - for each team member, for Attest, for clients and for consumers. How? By combining a commitment to performance and autonomy. We're a group of smart, hard working folks who value curiosity, integrity and teamwork. We combine expertise across content, technology, demand generation, business development, sales and account management; and by pulling together as a single team, we're able to produce results that are greater than the sum of its parts. What you'll be doing Leading RevOps, including Enablement and Analytics: Data-driven decision-making: Using data and insights from all points of customer journeys to drive operational decisions. Leading other teams to continuously improve and act upon data, ensuring visibility and alignment across sales, marketing, customer support and beyond. Strategy and Planning: Supporting intelligent hiring, development of future strategy, new territory planning, updating target accounts, etc. based on analysis and data. Proactively remove potential barriers to growth or areas for performance improvement at a team and individual level. Buying process and content: Understanding key challenges and objectives of target clients and each area of the Attest commercial team. Lead creation of overall revenue generation processes, information and content that supports each individual and team, with consistent ongoing training and always selecting the right assets to support each aspect of revenue growth. Forecasting: Championing a 'single source of truth' to accurately forecast revenues on a rolling 7, 30, 90 and 180 time horizon. Adjust broader planning (e.g., hiring, marketing spend) regularly, to reflect evolving forecasting and improve overall outcomes. Cross-functional leadership: Building and sustaining a strong, high performing team to lead predictable, repeatable and scalable ARR growth. Team leadership - Everyday management of the RevOps team (currently 2 FTEs) and Enablement & Analytics team (to be created). Potential interim leadership of related/new teams. Performance Drivers and Resource Allocation - Analysis of performance by channels, messaging, propositions and content, to allocate resources based on ROI (and evolve/remove areas of underperformance). Teach the whole business how to allocate resources/investments to generate maximum yield. Efficiency: Creating, optimising and promoting the use of efficient sales, marketing and customer success processes, continuously improving efficiency and unit economics. Allocate resources/investments to generate maximum yield. Commercial toolkit and CRM - Continuously improve how assets (e.g., Salesforce, Gainsight, Pendo, SalesLoft) are used across all commercial teams, evolving to include new go-to-market styles and strategies over time. Continuously assess/improve how best to use new tools in commercial teams and beyond, to remain cutting edge and always generating maximum commercial success. Working with adjacent teams (their wins are your wins): Sales Sales team enablement - Create, implement and 'own' materials, information and tools to support maximum success, working direct with Sales teams. Performance drivers - Analysis of performance and continuous improvement for AEs, AMs, and SDRs (as teams and individuals), working with functional team leads. Marketing Marketing effectiveness - Analysis of overall campaigns and strategies, to allocate resources based on ROI (and evolve/remove areas of underperformance). Performance drivers - Analysis of performance and continuous improvement for Marketing, Content, Events, Demand Gen., etc. (as teams and individuals), working with functional team leads. All Commercial Teams Post-sales (Client Experience / Customer Success) - Link post-sales support/success to revenue goals. This is a first for Attest, as existing Client Experience model primarily focuses on client outcomes (which is positive, but only somewhat optimised around long-term value for Attest). This may involve building a new data-driven pure support/success fun

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