People Partner

OakNorth Analytical Intelligence ,
London, Greater London
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Job Description

OakNorth is the next-generation credit and monitoring platform that provides banks and lending institutions with the insight and foresight needed to create a better borrowing experience for the Missing Middle - the growth business who are the backbones of communities and economies globally but who have been in banking's blind spot for decades. The business was founded in 2015 by Rishi Khosla and Joel Perlman, who previously co-founded Copal Amba and grew it to 3,000 employees over 12 years, before selling it to Moody's (NYSE: MCO) in 2014, returning 125 times capital to seed investors. Since its inception, OakNorth has secured over $1bn from several investors, including: Clermont Group, Coltrane, EDBI of Singapore, GIC, Indiabulls, NIBC, Toscafund, and SoftBank's Vision Fund. The Platform has been deployed at various banks across North America, Europe, and Asia, and in the UK where OakNorth lends off of its own balance sheet via OakNorth Bank. The platform has helped OakNorth Bank become the fastest-growing business in Europe according to the Financial Times FT 1000 (2020), profitably lending over 4bn to date. In terms of the impact this has had on the economy, OakNorth Bank's loans have directly helped with the creation of 13,000 new homes and 17,000 new jobs in the UK, as well as adding several billion pounds to the economy. With offices in London, New York, Manchester, Singapore, Hong Kong, Shanghai, Istanbul, Gurgaon and Bangalore, the global team across the OakNorth Holdings group is over 800 people. As a People Partner (HRBP) at OakNorth, you will be a key partner in ensuring the success of the business by establishing and implementing a full spectrum of people-related solutions that drive business outcomes. This is both a strategic and hands-on role where you will interface with global counterparts and all levels of cross-functional stakeholders throughout the firm to improve how we develop, engage, and organise OakNorthers. You will be a champion of OakNorth's culture and values, partnering with our leaders to help them build their organisations and solve work. Responsibilities * Design and implement strategic people-related solutions that drive business outcomes. * Partner with and coach managers and team leaders in driving high performance and ensuring that our teams are working on what moves the needle most for the business * Manage the end to end employee life cycle from contract negotiation and onboarding through to benefits, compensation, training and development, performance, and exit * Lead and resolve complex employee relations including grievances, disciplinaries, absences, retirement and redundancy * Own and continuously improve / zero-base People Operations processes, interfacing with third parties on areas such as visas, payroll, and benefits as needed * Gather and evaluate market data to measure the organisation's competitiveness for compensation and benefits packages * Stay abreast of current employment law and any upcoming changes that may impact the workforce and ensure compliance with legislation and revise HR policies and procedures as needed. * Amplify OakNorth's values with the objective that all individuals are living them at all times Attributes * Mid to senior level experience across multiple areas of Human Resources/People Operations * HR business partner experience working with leaders and cross-functional teams across regions * Ability to think on your feet with excellent judgement and decision making skills * Be a culture ambassador for the firm. Live and breathe our company values * Ability to work autonomously, as well as collaborate well across regions and functions * Outcomes driven, capable of producing data-driven insights that lead to better business/commercial decisions * Preference for prior experience in a start-up environment, in technology and/or financial services industries. Expectations of All OakNorther's * Stretch yourself (#10x) - We expect every OakNorther to be really good at their core role. We also expect you to stretch yourself, develop yourself, and do much more than your job description. We strive for #10x outcomes. * Have a sense of urgency (#momentum) - Whatever you are doing, have some sense of urgency about it. We work with #momentum here. * Pivot when the business / customer needs it (#zerobase) - Solving SME lending globally is an ambitious goal and ambitious goals by definition require frequent #zero basing and pivoting as new information becomes available. Enjoy and thrive in the pivot - it's the nature of the beast! * Delight our customers (#customerdelight) - always link things back to the customer. If you cannot see how your activity is ultimately benefiting the customer or providing #customer delight, stop doing it and #Say It As It Is and ask "why". We abhor "busy work" at OakNorth. * Work as #OneTeam - We work as #one team here. Our highly collaborative culture (especially across divisions and geographies) is prized by many as it mak

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