Event Project Manager - UK Market

Swapcard ,
London, Greater London
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Overview

Job Description

Swapcard digitizes events while preserving the magic of real-life interaction. Behind this dream, stands a passionate, curious, & down-to-earth team. We believe an environment of trust, autonomy, & support is integral to our success. As a result of putting people first, career evolution & rapid growth have become regular commodities. With 14 nationalities amongst a team of 45, we enjoy an open-minded environment where opinions & ideas are encouraged & exchanged freely in order to create a product & company we can all be proud of. We've also learned that the more moments we share, the more comfortable, communicative, and confident we are when working together. That's when the real magic occurs. We've made some incredible memories around the globe together so far & it's only the beginning! We've opened offices in Paris, Montreal, Dubai & Seattle. We're looking for ambitious & curious teammates to take part in our next adventure, growing from a start-up to a scale-up. What you'll be doing: * Advise and inspire event organizers to implement our solution to bring the best experience to their attendees, exhibitors, and speakers * Assist and train organizers to use the Swapcard platform * Develop a communication strategy with organizers to increase the app usage rate at events * Attend events to provide support for clients, attendees and exhibitors * Review each event with your organizer to prepare for the editions to follow * Achieve an expert-level understanding of our product and its offerings * You'll also have side missions according to your skillset (writing, design, videos, lead acquisition, atomization etc.) Your Profile: * Prior experience in customer service, support or project management * Experienced &/or interested in tech & events * Fluent in English, any other language would be appreciated * Excellent interpersonal skills * Collaborative with the ability to work autonomously * Service oriented & empathetic toward clients * Not afraid to set tools and workflows * Startup mindset - ready to learn, adapt, & initiate quickly * Passionate, proactive, and involved * Optimistic & calm when under pressure * Enjoy solving problems * Resourceful in critical situations Hiring process: * Initial Culture & "Get to know" Interview * Second Interview with an Event Team Member * Final call with a Swapcard founder Reasons to join us: * International Team with 14 nationalities (more on the way!) 🌍 * Paris HQ with offices in US, Dubai & Canada 🇫🇷 🇺🇸 🇦🇪 🇨🇦 * Fast-moving startup with many opportunities for growth 🌱 * Open-minded culture that appreciates differences 👽 * Feedback driven, supportive & curious team with DIY mindset 🤔 🛠 * Family Leave & remote work to ensure you have time for what matters most ❤️ 🏡 * Team that seizes every opportunity to celebrate success 🍾 🕺🏼💃 * Learning support & sponsorship 📚 * Bonuses through our favorite team-tool Briq 💰 * Generous Paid Time Off program to ensure your happiness 🎁 * Team Vacations to celebrate our achievements ✈️ * Full-kitchen, fully-stocked with unlimited snacks & beverages 👨🏻‍🍳 🍝 * The chance to work remotely from US location of your choice🏝

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