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Trane Technologies
,
Birmingham, West Midlands
Service Technician - ICS Cool Energy - Midlands
Overview
Job Description
At Trane Technologies we Challenge Possible.Our brands - including Trane and Thermo King - create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We boldly challenge what's possible for a sustainable world. Job Summary Your role as a Service Technician is to service and maintain Customer plant and equipment as installed on site covered by a maintenance and service contract. To provide technical assistance to Engineers and Customer Service. Responsibilities: * Provide service as requested by the Customer Service Department in the most cost effective manner commensurate with maintaining high customer satisfaction. * Represent and promote the company through exemplary customer relations, troubleshooting and fault resolution. * Preventative and scheduled maintenance of relevant plant and associated equipment. * Timely feedback to appropriate departments regarding ongoing issues and close liaison with other technical support departments. * Exemplary communication with customers, keeping them informed of progress at all times. * flexibility of working hours outside of core hours and be availble for standby roster. * Maintain all service tools, test equipment and protective clothing in a servicable condition. Qualifications: * Must hold a UK driver licence * Engineering qualification * FGas qualified with experience within HVAC or similar role Key Competencies: * Primarily field based and extensive travel across the region * Manual in nature and non-office based role so Health and Safety is paramount * Must be flexible, professional and communicate well with stakeholders We offer competitive compensation and comprehensive benefits and programs that help our employees thrive in both their professional and personal lives. We are proud of our winning culture which is inclusive and respectful at its core. We share passion for serving customers, caring for others, and boldly challenging what's possible for a sustainable world. We are committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.