Area Manager (Supported Housing)

Catalyst ,
Abbots Langley, Hertfordshire

Overview

Job Description

A growing business with a strong social purpose Our purpose at Catalyst is 'homes people love'. That means everything from developing and maintaining great homes, to delivering excellent service to our customers every day. We provide housing for those who can't afford a home without our help as well as offering a wide range of homes for rent, shared ownership or outright purchase. We're one of the UK's leading housing associations with 34,000 homes and 1,200 employees. We're a strong business at a particularly exciting point in our evolvement having recently merged with another large housing association, Aldwyck. We're a Sunday Times top 100 Best Company to Work for. We invest care, time and resources in our people because we know it's our people who will drive our purpose. If you'd like to be part of what we do, please get in touch. The role As Area Manager, you will ensure the provision of an effective intensive housing management service to vulnerable adults with learning disabilities, mental ill health, physical disabilities or who are on the autistic spectrum, and ensure high quality housing related support services are delivered in accordance with contractual requirements. You will line manage staff members ensuring that relevant procedures regarding performance are adhered to, and under the direction of the Service Manager, review procedures and service level agreements to ensure best practice is achieved. You will monitor annual scheme revenue budgets and ensure service expenditure is within them and support the departments ambition to grow by assisting in the preparation and submission of tenders and bids for new business. You'll ensure a fair allocation of lettings is made and that void levels are within the Groups targets and ensure income is maximised including rents, service charges, voids and contracted support funding. Key requirements You'll have experience of working in a housing management and/or support role with proven managerial experience. Experience of working with vulnerable people is a must along with excellent written and verbal communication skills and the ability to be discreet in matters of a confidential nature. You'll hold a professional Housing qualification and have experience of managing budgets and service level agreements. You'll have knowledge of relevant funding and commissioning, legislation, policy and regulation. Good IT skills, including Housing systems is required along with excellent time management, interpersonal and customer service skills. You'll be self-motivated with the ability to work on your own initiative and with minimal supervision and bring a positive attitude and flexible approach to your work. Please note that this role requires a full drivers licence and access to a vehicle. This role is also subject to an enhanced DBS check. How to apply Click on the Apply Now button and submit your details along with a copy of your CV and a supporting statement.