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Alsford Timber Limited
,
Beckenham, Greater London
Yard Assistant
Overview
Job Description
HERITAGE Alsford Timber started out as a family-owned business in 1882 selling firewood in North London. Demand for quality timber grew, and by 1891 we had developed into a fully-fledged timber merchant with 6 yards on the outskirts of London. With the expansion of our company and the services we offered came an increase in business, and most importantly, valued customers. GROWTH The business grew over the next 100 years, with new branches opening up across the South-East of England. As our estate grew, so did our product offering, which extended to reflect our customer needs. Despite the vast changes in our size, locations and product offering, we have always retained our superior market knowledge, timber expertise and customer service excellence that everyone who deals with Alsford has come to expect - and still associates with us today. With 19 branches across the South-East, our plans to expand further continue each year. Regardless of how many branches we have, the one constant we will always have is the quality of our staff. If you are motivated, passionate and really want to make a difference working as part of our extraordinary team then you will fit right in with us here at Alsford Timber. Overall Objective You will participate in the effective and efficient running of our Branch. This will involve maintaining the best level of service to both new and existing customers. You will use your organisation, dedication and enthusiasm for customer service to help maintain the yards high standards and efficiency. You'll also need to operate a forklift truck to ensure our delivery drivers get loaded and unloaded in a timely manner. A forklift licence would be of an advantage however this is not essential as we can organise training. Job Description: The Yard Assistant will be expected to perform any of the following tasks: * Unload, handle, transport and store materials safely and securely. * Assist customers to load their vehicles when required. * Assisting to prepare customers ordered as advised by the Yard Supervisor. * Answer customer's questions and queries, or direct them to another member of staff. * Maintain high standards of stock handling and management. * Ensure the Yard is clean, tidy and free from hazards. * Continually promoting the company image of service and quality. * Use of Fork Lift Trucks / lifting and moving equipment and timber cutting equipment (where applicable and after full training has been completed) * Reporting of all defects of company plant and machinery immediately to the Yard Supervisor (where authorised and trained to use ) * Participate in training to develop a knowledge of the company, its products and the elements necessary to be successful in the business. Education/Qualifications/Experience: Must have a good level of education e.g. City & Guilds, NVQ, and/or equivalent qualification as appropriate for the role. Good experience in a similar industry or work experience in a yard environment. The Job Package: Competitive Salary 25 days holiday plus all bank holiday Staff Treats - Discount platform Company's life assurance of 4 x basic annual salary. Cycle to work scheme Company Uniform provided Pension contribution Refer a friend scheme Intranet to keep you up to date with company news Free tea and coffee Click apply today to begin your Alsford Timber journey.