Operations Executive

K.B.C. Associates Limited ,
London, Greater London
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Job Description

Operations Executive The Operations Executive is responsible for the following areas and reports to the Operations Team Leader and/or Operations Manager. * Checking invoices and preparing supporting documentation * Managing flight allocations * Ensuring pre and post tour extensions have been confirmed * Creating and checking all Private Travel itineraries * Preparing and sending out confirmation invoices for all bookings * Monitoring deadlines to be met with airlines, ground handlers, clients and various other suppliers and ensuring everything is actioned accordingly * Sending rooming lists to local agents, hotels and ground handlers * Advising names to airlines including any special requests * Re-confirming all arrangements for tours * Preparing all clients' tour itineraries and travel documents, ensuring all flight tickets are issued and sent to clients to meet the required deadlines * Assist with data loading as and when required * Reception duties on a roster basis. * Collect and distribute the incoming post in the morning and prepare and send the outgoing post each afternoon * Assist with stock room duties such as restocking office supplies and unloading stock deliveries Required experience for Operations Executive * Minimum 2 years in travel (preferred) * Organised, accurate and methodical * Mature attitude to work * Excellent customer service skills and telephone manner * Experience of working within a team * Experience of dealing with the needs of different internal departments * Computer literate, thorough knowledge of Excel and Word * Experience of CRS (Galileo preferred) an advantage * Experience of travel overseas and knowledge of a range of destinations, especially Cox & Kings destinations, would be an advantage Hours: Monday to Friday 09:00 - 17:30 + 7 Saturdays pro rata per calendar year to be worked included in salary Responsibilities: Operations Executive The Operations Executive is responsible for the following areas and reports to the Operations Team Leader and/or Operations Manager. Checking invoices and preparing supporting documentation Managing flight allocations Ensuring pre and post tour extensions have been confirmed Creating and checking all Private Travel itineraries Preparing and sending out confirmation invoices for all bookings Monitoring deadlines to be met with airlines, ground handlers, clients and various other suppliers and ensuring everything is actioned accordingly Sending rooming lists to local agents, hotels and ground handlers Advising names to airlines including any special requests Re-confirming all arrangements for tours Preparing all clients' tour itineraries and travel documents, ensuring all flight tickets are issued and sent to clients to meet the required deadlines Assist with data loading as and when required Reception duties on a roster basis. Collect and distribute the incoming post in the morning and prepare and send the outgoing post each afternoon Assist with stock room duties such as restocking office supplies and unloading stock deliveries Required experience for Operations Executive Minimum 2 years in travel (preferred) Organised, accurate and methodical Mature attitude to work Excellent customer service skills and telephone manner Experience of working within a team Experience of dealing with the needs of different internal departments Computer literate, thorough knowledge of Excel and Word Experience of CRS (Galileo preferred) an advantage Experience of travel overseas and knowledge of a range of destinations, especially Cox & Kings destinations, would be an advantage Hours: Monday to Friday 09:00 - 17:30 + 7 Saturdays pro rata per calendar year to be worked included in salary

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