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StarLeaf
,
Croxley Green, Hertfordshire
Infrastructure Engineer
Overview
Job Description
You will enjoy this role if you love tech, like hacking stuff, figuring stuff out and creating solutions. You like solving real world problems and working close to the end-user. This role gives you a lot of exposure to many areas within the tech business and it really is a phenomenal way to learn and broaden your skills. Anyone that has been, or is a CloudOps Engineer, adds huge value to any tech business. About the role: As part of the Cloud Operations team, you will be responsible for the monitoring, maintaining, upgrading and improving the StarLeaf Cloud. You will have good computer skills, preferably including Linux experience, and great analytical skills to find, isolate and understand complex issues within the StarLeaf Cloud. Youll work collaboratively with Product Managers, Testers, Developers and Support Engineers and be able to communicate effectively with all of these groups. Youll have a passion for design & technology and keep up-to-date with the latest trends, sharing these with your fellow team members. You will contribute to the Cloud Operations team by: * Planning and driving automated upgrades across the StarLeaf Cloud * Working with hardware suppliers on new orders and providing technical requirements * Investigating new data centres for hosting the cloud and providing technical requirements * Project managing the deployment of new hardware * Working with data centres on the upgrade and improvement of services * Monitoring the StarLeaf Cloud and responding to incidents * Being part of the response team for any outages, including investigation, correction and communication * Investigating any errors and failures, identifying root causes and working with the development team on fixes * Managing configuration changes across the StarLeaf Cloud to enable new features, upgrade components, improve security etc. * Managing StarLeaf web domains and certificates * Contributing to and promoting a security conscious culture within the company Your skills and attributes will include: * Passion for technology. * Strong technical background including knowledge of networking. * Able to collaborate independently with stakeholders and run meetings to drive operations projects forward. * Either a Bachelors or Masters degree (or equivalent) in STEM subject. * Able to manage your own workflow and documentation. * Able to meet deadlines while handling multiple projects. * Organised and self-motivated. * Friendly personality and great interpersonal skills. * Excellent attention to detail. * Some out of hours working at weekends and occasional evenings will be required. Nice to have: * Good working knowledge of Linux. * Experience of video conferencing infrastructure. * Experience working with datacenter venders and datacenter ISPs. * Experience of managing web domains and certificates. * Experience with web and network security. * Experience with Nagios / Icinga. About StarLeaf Founded in the UK in 2008, we have a global footprint with representation on every continent and offices across the world. We are on a mission to transform the way businesses communicate and collaborate by designing intuitive messaging, premium meeting and calling solutions. Last year, the company was named in the Gartner 2019 Magic Quadrant for Meeting Solutions and one of the fastest growing tech companies in the UK by The Sunday Times Hiscox Tech Track 100. Our culture is built on collaboration, inclusion, creativity and support. This permeates everything we do, across all our teams and operations. We believe everyone at StarLeaf has a part to play in our success and that everyone should be rewarded for their contribution. This is why every single permanent StarLeaf employee becomes a shareholder through the companys share option scheme. Join us and youll work with incredibly smart people, to create easy to use and powerful communication tools for businesses around the globe. Our aim is to make the StarLeaf Cloud a world-class unified communications platform based on solid foundations in terms of security, reliability and scalability. Benefits Regular salary reviews. * EMI share option scheme. * Private medical insurance and long-term sickness/disability insurance. * Life insurance of four times salary. * 25 days annual holiday plus bank holidays. * The opportunity to join a friendly, motivated group of people who are all very excited about the StarLeaf journey. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.