Tla
,
London, Greater London
Client Account Manager
Overview
Job Description
Client Account Manager, London TLA Join TLA and be part of our mission to help global brands reach new customers through innovative technology. With market insights and deep technical know-how, we collaborate with our clients to cultivate ideas and deliver results. Choose a career at TLA and enjoy an innovative environment where challenging and interesting work is part of daily life. Background We are currently looking for an entrepreneurial individual to join our growing team in London as Client Account Manager and help us achieved our ambitious sales target. As part of a collaborative team, split across London and Liverpool, and reporting directly to the Head of Sales, the Account Manager will have a unique opportunity to develop her/his own portfolio of clients across media agencies and OEMs. The ideal candidate is a self-starter, a "Campaigner" with a go-getter attitude, a great communicator with good negotiation skills. We are looking for someone who is excited about making a difference and who is not afraid of taking on a good challenge! The Role As the Client Account Manager, you will take responsibility for several automotive accounts dealing directly with the manufactures and their agencies. You will secure and grow the monthly/quarterly budgets and actively manage the marketing campaigns ensuring they perform in-line with the clients KPI's and that they receive maximum value from our leads and the highest conversion to sale possible. You will keep your portfolio abreast of our services and new products launch and loop the Product and Marketing teams on the feedbacks you will receive. The Responsibilities * Manage and grow existing auto manufacturer accounts * Target new auto manufacturers * Introduce new leads types to new and existing clients * Liaise with auto manufacturers offering guidance and support with lead handling and best practices * Secure and maximise monthly and quarterly budgets * Develop a network of new manufacturer and dealer relationships * Work to deliver allocated campaigns and budgets on time * Monitor and report on campaigns progress * Introduce new ideas and concepts to help improve campaign performance * Liaise with marketing team to create customer stories, testimonials and case studies * Develop an account management and revenue development plan for each customer * Work with Operations, IT and other teams when customers escalate issues * Ensure invoicing is correct and resolve customer invoicing queries * Attend regular auto focused seminars and events The Skills * Experience/knowledge or strong interest of the auto industry * Understanding of the digital marketing landscape * 4-5 years' experience in sales and business development * Proven track record in sales management with medium to large accounts * Strong communication and interpersonal skills * High competence in MS Powerpoint, Excel and Word * Be able to perform well under pressure and solve problems quickly and efficiently * Have good business acumen and be solution and customer focused * University degree or marketing/media qualification or equivalent qualification * Positive attitude and determined to succeed About TLA Established in 2002, TLA is an award-winning digital media business, acclaimed for its innovative technology in The Sunday Times Tech Track 100, Deloitte Tech Fast 50, FT1000 and Northern Tech 100. TLA sits at the core of automotive digital customer acquisition in the UK, connecting global brands with in-market consumers as they research their next purchase online. TLA helps deliver this growth through a suite of owned digital assets, emerging technologies and a network of premium publishers. Visit us at TLA is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. What's in it for you? You will join an open and transparent business where there are no closed doors and everyone is accessible across TLA starting with Anton the CEO. We have values that we believe in, promote and live by each day. You will join a team who work in a comfortable and productive environment where respect and teamwork are core. TLA value the importance of giving back and annually support a chosen charity, fundraising for it through sporting and social events. You'll have opportunities to hone your functional skills and expertise in an area of specialisation. We offer a variety of formal and informal training programs at every level to help you acquire and build specialised skills faster. Learning and development takes place both on the job and through formal training via our professional development plans, future leaders programme, or in collaboration with others. The sheer variety of work we do, and the experience it offers, provide