Patient Pathway - Team Leader

Kingston Hospital NHS Foundation Trust ,
Kingston upon Thames, Greater London
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Job Description

Patient Pathway - Team Leader - Fixed Term/Secondment At Kingston Hospital we believe in employing the best staff so we can provide an excellent service to all our patients. We value and support our staff and have some excellent opportunities for you to join our busy and friendly teams. We are recruiting to Patient Pathway - Team Leader (Band 4) within the clinical services: Trauma & Orthopaedics - 12 months (Maternity cover) Respiratory - 12 months (Maternity cover) You will be the first point of contact for all administrative issues relating to our patients' pathway of care. You will work as part of a multi-disciplinary team and provide expertise in the proactive management of the patient pathway from referral to discharge, ensuring the entire process is managed smoothly. The role may also involve supervising and allocating work to other members of the admin team. You will ensure provision of a high-quality service for patients and clinical staff by being an approachable, customer-focused and knowledgeable point of contact. You will make sure administration work is of a consistently high standard across the trust using Standard Operating Procedures (SOPs) to ensure functions of the role are carried out correctly within given timescales. An excellent working knowledge of Microsoft Excel and IT skills are essential. A working knowledge of the Referral to Treatment 18 Weeks Patient Pathway is essential. You must have excellent communication skills and be able to work well in a busy and fast-paced environment. In return for your dedication and skills, we offer an apprenticeship programme (optional) as well as tailor-made training and development. We also offer support and a buddying system so that new team members quickly find their feet and help each other learn in a supportive way. You will learn skills that will equip you to progress in a rewarding career supporting NHS clinical services whilst working towards nationally recognised apprenticeship qualifications - including leadership. The attached job descriptions is an indication of the types of jobs that are available, specific jobs will be offered after the selection process has taken place. For further details / informal visits contact: khft.recruitment@nhs.net Employment Type: FULL_TIME

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