AMU - Patient Flow Coordinator

Royal Devon and Exeter NHS Foundation Trust ,
Exeter, Devon
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Job Description

An exciting opportunity has arisen for experienced Patient Flow Co-ordinators to join our team. The post holders are expected to provide efficient and effective flow coordination, working alongside our Medical, Nursing and Site Management teams to ensure that effective discharge planning and communication are maintained in order to provide a smooth, coordinated journey for the patient from admission to discharge or transfer to a base-ward. The post holders will be proficient in dealing with confidentiality issues and able to provide excellent customer care service, ensuring patient's details are accurately recorded and the relevant documentation is created to support safe patient care. The Acute Medical Unit is an exciting and stimulating place to work and benefits from excellent team working. This role would suit someone who has excellent interpersonal skills, is proactive and looking for a challenge. The successful candidate will demonstrate excellent communication skills, the ability to remain calm under pressure and experience of dealing with the general public and with difficult/distressed people. A flexible approach to work and experience of working in a busy environment and with minimal supervision are also essential. The post holder will be required to undertake additional hours to cover for colleagues during periods of annual/sick leave. Hours of work: Evenings (1630-2130) and weekends (1030-1930) (14hrs per week average - 3 week rolling rota - see job description for rota) To include Bank Holidays. For further information please contact Kate McBay, Team Leader, 01392 402858, Email kate.mcbay@nhs.net This post has been identified as involving access to vulnerable adults and in line with Trust policy successful applicants will be required to undertake an Enhanced Disclosure Check. Please note that you will be notified via email regarding the result of your application. If you are successful in obtaining an interview you will be given a minimum of 1 weeks notice, prior to your interview date. If you have not received any correspondence from us within 1 week of the closing date please contact the recruitment team on 01392 403758/403936. It is not Trust policy to contact successful candidates in any other form than by email. If you are appointed to a position within the Trust you will be required to provide original documents to verify your identity prior to your start date. This must be a valid passport or full birth certificate (specifying the names of the holder's parents) together with proof of your national insurance number. Your contract of employment with the Trust may be invalidated in the event that you are unable to provide this documentation. We are committed to equal opportunity for all and encourage flexible working arrangements including job sharing. The Trust is committed to recruiting and supporting a diverse workforce and so we welcome applications from all sections of the community, regardless of age, disability, gender, race, religion or sexual orientation Our vision is to provide safe, high quality seamless services delivered with courtesy and respect. To achieve our vision we expect all our staff to uphold our Trust values. Our Trust values are: Honesty, Openness & Integrity Fairness Inclusion & Collaboration Respect & Dignity ***Preference will be given to staff with 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon.*** DUE TO THE ANTICIPATED HIGH NUMBER OF APPLICATIONS FOR THIS POST WE RESERVE THE RIGHT TO CLOSE THE VACANCY BEFORE THE CLOSING DATE. Employment Type: FULL_TIME

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