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Ray Associates
,
London, Greater London
Marketing and Communications Officer
Overview
Job Description
For our Waltham Forest based client we are currently looking for an experienced Marketing and Communications Officer to start asap. The role is to: * Oversee and update editorial of the client's venue website and other marketing material. * Maximise income from venue hire. * Ensure the venues are safe, secure and well presented to maximise customer satisfaction and maximise income generates. * Support the sales team to deliver excellent customer service and achieve income targets. * Promote and market Forest venues and manage social media. * Research, develop and deliver venue and client events. * Provide a professional, proactive, customer focussed business administrative service to the organisation within the relevant service area. * Oversee branding of new venues pack, Revise T&C and venues client booking form. * Build, manage and update database of subscribers. * Research and prepare branded press pack for all venue based events and list with all magazines and website associated with event. * Manage and promote venues through social media creating awareness of the website. Please apply if you: * Have experience in a similar role. * Are experienced in planning Marketing Projects. * Have worked in a fast paced, customer focused environment. * Have excellent knowledge and application of IT systems and software packages. * Have relevant legislative and or procedural knowledge. * Are able to work with minimum supervision, using problem solving skills and initiative to provide a customer focused support service. * Are able to deal diplomatically and confidentially with a wider range of stakeholders internally and externally. * Ideally have public sector experience. Responsibilities: For our Waltham Forest based client we are currently looking for an experienced Marketing and Communications Officer to start asap. The role is to: Oversee and update editorial of the client's venue website and other marketing material. Maximise income from venue hire. Ensure the venues are safe, secure and well presented to maximise customer satisfaction and maximise income generates. Support the sales team to deliver excellent customer service and achieve income targets. Promote and market Forest venues and manage social media. Research, develop and deliver venue and client events. Provide a professional, proactive, customer focussed business administrative service to the organisation within the relevant service area. Oversee branding of new venues pack, Revise T&C and venues client booking form. Build, manage and update database of subscribers. Research and prepare branded press pack for all venue based events and list with all magazines and website associated with event. Manage and promote venues through social media creating awareness of the website. Please apply if you: Have experience in a similar role. Are experienced in planning Marketing Projects. Have worked in a fast paced, customer focused environment. Have excellent knowledge and application of IT systems and software packages. Have relevant legislative and or procedural knowledge. Are able to work with minimum supervision, using problem solving skills and initiative to provide a customer focused support service. Are able to deal diplomatically and confidentially with a wider range of stakeholders internally and externally. Ideally have public sector experience.