Senior Insight Manager

Iri Uk ,
Manchester, Greater Manchester
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Job Description

Overview of the role: The Senior Insight Manager will be a fundamental member of the onsite account team, utilising extensive industry knowledge to provide valuable insights into Co-op. This person will be working as part of a dedicated team for one of IRI UK's biggest clients. The core focus for the Senior Insight Manager will be to help the client understand data and create insights gathered from customer loyalty data solution and all other available data sets e.g. Market Data and Supply Chain which are delivered via IRI's Insight Portal The ideal candidate will need to have an innovative and analytical mind, a passion for growing the client's business through inspiring insight, combined with excellent interpersonal and engagement skills, to deliver an all-round service. Main Responsibilities: * Support the embedding and widespread usage of the Insight Portal within the client organisation through: * Creating and presenting high-level insights from the Insight Portal * Supporting the delivery of stakeholder engagement including workshops and presentations * Cut through loyalty/customer data, issue clutter and identify to the client what is most important. * Coordinate, execute, analyse and present findings from a variety of data sources, but predominantly the IRI solution; recommending potential action steps and additional opportunities. * Co-ordinate 'client-ready' decks and present fact-based arguments influentially. * Effectively express content in writing and verbally. * Manage high quality on-going analytic and ad-hoc requests. * Work very closely with the client teams to produce strategic and tactical presentations, where required * Drive and inform the business agenda for all client stakeholders across Trading, Insight, Supply Chain and Ranging in addition to other relevant departments and stakeholders as required. * Understand IRI core solutions to work consultatively with the client to meet their needs * Utilise creativity in identifying new techniques and processes. * Develops and leverages strong, collaborative relationships with external and internal stakeholders * Acts as a liaison between the client and internal IRI departments. * First point of contact for the client on day to day issues in relation to the Insight Portal and Customer understanding * Responsible for updating all business performance metrics Skills and Experience: * Proven experience within FMCG, Retail or equivalent industry * Great communication and interpersonal skills * Experienced in interpreting and translating data, including loyalty/customer data * Gained substantial experience working in insights within the Retail sector * Knowledgeable of the Retail industry and the challenges faced in the modern market * Leverage mutually beneficial relationships and networks both internally and externally. * Demonstrated resilience and sound judgement in dealing with business and corporate challenges. * Able to engage in a consultative manner with clients at all levels when helping solve/manage content deliverables * Manages client expectations * Strong project management and process skills * Ability to effectively work with virtual and diverse teams and managing workflow * Escalates issues to the right people appropriately * Administrative accountability; correctly tracks time and expenses using IRI systems, adheres to corporate policies, meets deadlines on corporate initiatives such as talent management and Insight Foundation Programme

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