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Munters
,
Wyboston, Bedfordshire
Senior Application Engineer (Mechanical or Electrical Design & Engineering)
Overview
Job Description
Mission Munters is a global leader offering innovative energy efficient air treatment solutions. Our aim is to help secure the customers perfect climate, maintaining the efficiency of their equipment and ensuring uninterrupted, fault-free production. As a Senior Application Engineer (Mechanical or Electrical Design & Engineer) you ensure maintaining a high engineering standard, including design, application and product knowledge. You provide engineering and commercial support to the field sales staff as well as to our customers. You will maximize our margins by selecting the correct solutions and production of accurate costing & schematics. The role is ideally suited for a graduated Engineers (mechanical or electrical) with experience in Dehumidification or in HVAC in general. The position will be based at our Munters office in Wyboston UK. During your first months as Senior Application Engineer you will receive intense training. You will be working alongside the application team leader and senior designers. You will be supported by a designated mentor making sure the right skills and correct approach is developed. Key Duties & Responsibilities As a Senior Application Engineer your responsibilities and job mission will be * Collate enquiry information from field sales engineers (FSE) and directly from clients, raise projects on CRM and produce quotations as required * Organise all enquiries and coordinate with team members to assure high-quality response is provided in requested time-scale * In reception of new enquiry carry out medium and complex HVAC-Dehumidification engineering design solutions * Depending on the enquiry evaluate the resource needed and discuss with manager * Discuss technical solutions with the team, factories and design experts and suppliers to make sure the solution proposed is feasible and commercially convenient * Make sure the solution development and design is strictly following ISO quality procedures as well as the Munters guidelines and standards * Compile accurate, high quality quotations and cost analysis sheets * Manage drawings & special price requests * Ensure project information is added to CRM in a timely fashion * Liaise with approved suppliers and contractors * Assist Sales team with current live enquiry (CLE) management * Assist Sales team with tenders * Explore lead times and provide customer intelligence * Provide initial technical & sales support to customers and FSE * Ensure logical & accurate handover of designs and costs to Customer Support team and Projects team * Visiting customer & project sites with senior members when requested * Communicate with and support colleagues with regards to all projects, especially multi-quotes and tender submissions * Evaluate terms and conditions of sale and contracts, plus technical aspect of orders received * Assist marketing in conducting market research, regional marketing and technical content for marketing purposes (including presentations, literature and PR) * Develop commercial benefit statements such as return on investment to assist in sales and marketing activities * Work with marketing to communicate industry trends and legislation changes that could impact Munters * Maintain CRM price lists and quotation templates * Manage emails and enquiries into the business (daily basis) and distribute to various departments within agreed timescales. * Assist with month end reporting * Help to coordinate activities across the team members Education /Knowledge/ Skills / Ability * Minimum of a bachelor's degree in Mechanical / Electrical Engineer or equivalent (preference for master's degree) * HVAC Design with focus on Air-Conditioning and Humidity related problems * Minimum 5 years experience in HVAC industry * Application software: Office 365 package, Acrobat suite, AutoCAD, Salesforce * Awareness of CRM System * Knowledge on PLC and BMS controls * Dynamic and can do attitude * Excellent English skills, written & spoken * Mathematics and Physics problem solving attitude * Communication and organization * Team Player * Calm and patient Employment Type: ["FULL_TIME"]