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UBS Financial Services
,
London, Greater London
IT Support Analyst
Overview
Job Description
Your role: Do you have a knack for technology? Are you at your best when supporting others? Are you looking to work in a fast paced dynamic environment? We're looking for someone like that to: - provide continuity and stability across the production environment as part of a global 24x7 support organization - resolve production issues in a timely manner to minimize impact - prioritize, coordinate and plan changes to the production environment to ensure problem free releases - plan and participate in disaster recovery and business continuity exercises - work within a dynamic and continuously improving environment whilst ensuring uptime and availability of the application - Review and influence design, architecture, standards and methodologies across the application and infrastructure technology stack IT Support Analyst City: London Job Type: Full Time Country / State: United Kingdom Function Category: Information Technology (IT) Join us: Are you truly collaborative? Succeeding at UBS means respecting, understanding and trusting colleagues and clients. Challenging others and being challenged in return. Being passionate about what you do. Driving yourself forward, always wanting to do things the right way. Does that sound like you? Then you have the right stuff to join us. Apply now. Disclaimer / Policy Statements: UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. Your team: You'll be working in the Ecommerce Federal Support team in London. We are part of the Global Production Services group and provide 24*7 world class operational support to both internal & external UBS NEO clients. The UK team is part of a global team located in London, Singapore, New York and Weehawken Your expertise: You have: - expertise in analysing and troubleshooting large-scale, highly resilient, distributed ecommerce systems - strong understanding of networking, middleware and messaging technologies - scripting and programming skills - experience of automated application deployments in a highly distributed production environment - ITIL experience with a minimum ITIL Foundation qualification - exceptional analytical abilities coupled with a strong sense of ownership, urgency and drive About us: Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world. We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us? Your colleagues: Job Reference #: 189248BR Business Divisions: Corporate Center Title: