Service Owner

BP ,
Sunbury-on-Thames, Surrey

Overview

Job Description

Technology : The architecture team will partner with you to agree the most suitable technology and operating model choices. Service Owners drive appropriate re-use of technology, choosing BP's common platforms wherever possible and promoting business process consolidation. You will drive the automation of business and IT process to reduce costs. Leading change: Service Owners also drive efficient and effective product lifecycle from inception through to retirement - crafting, agreeing and leading the service strategy. If demand for products is growing, then you must seek budget to support the demand. Where an opportunity is seen to change, eliminate or merge services, you'll be expected to drive those changes, doing the right thing for BP. Safety and Compliance : The safety of our people and customers is our No. 1 priority. You will champion and lead this, promoting security in everything we do. Essential Education * Ideally, you'll have a Bachelor's (or higher) degree, preferably in Computer Science, MIS/IT, Mathematics or a hard science or equivalent work experience in a relevant role/s. Essential Experience You should have at least two of the following: * Experience running an IT operations team/s - responsible for delivering reliable and commercially efficient operations. * Experience of an IT business interface role - balancing business demands with enterprise drivers and being the face of IT to the business. * Experience of running high performing DevOps squads to deliver customer centric Digital products * Experience of leading IT projects - securing investment, running governance, selecting solutions and vendors, planning, and running through to operations. * Software engineering capability Plus * You'll have a real passion for technology and its power to drive business efficiency, value and innovation * You'll have experience leading a team or teams with a focus on growing and developing talent and building an inclusive culture. * You'll have experience of managing vendors and relationships in both matrix and line management models, in a geographically diverse environment. * You'll understand the business or functional area of BP which the Service supports - its strategy, market, challenges and processes. * You'll understand the technologies in use in the Service: their strengths, weaknesses, lifecycle and competitors. * You have experience of the business processes used to manage a corporate IT department, such as financial planning and management, risk management, acquiring and retaining talent. Leadership and EQ: * You help to empower people - encouraging positive team morale and ensuring that every team member with expertise has the power to make decisions, at the lowest possible level. * Provide ongoing feedback to your employee tree, both formally and informally, with the aim of supporting their performance and development within the Chapter * You adhere to BP's Code of Conduct and ensure your team does too. You also demonstrate strong leadership of BP's Leadership Expectations and Values & Behaviours. * You create an environment where people listen and can speak openly about the good, the bad, and the ugly, so that everyone can understand and learn. * You embrace a culture of change and agility, evolving continuously, adapting to our changing world. * You are an effective teammate, naturally looking beyond your own area/organizational boundaries to consider the bigger picture and/or perspective of others, and building trust-based relationships with leaders and employees across IT&S and BP. * You are self-aware and seek input from others on your impact and effectiveness. * You apply judgment and common sense. You use insight and good judgement to enable commercially sound, efficient and pragmatic decisions and solutions and to respond to situations as they arise. * Cultural fluency - you operate across cultural boundaries with sensitivity. bp has embarked on an ambitious plan to modernize and transform using digital technologies to drive efficiency, effective and new business models. You are an IT Service Owner, accountable for building and running an IT Service. You will lead a set of IT products that help bp solve problems, deliver value and operate safely and responsibly. The choices you make will determine the success of those IT products in meeting that challenge. Your mission is to be the IT provider of choice, delivering innovation at speed, and day-in-day-out scalability and reliability where needed. Within IT&S, all the roles are within Chapters. While your role will continue to remain within the Chapter, your initial activities described below may change over time. The chapter will be based on your skill set and will be confirmed if you are the successful candidate. Apollo XI Electrification Service * Ensure the continuous service and evolution of BPs electrification platform for EV charging with direct responsibility to lead the DevOps squads building enabling services for the cust