Operations Lead

Amazon ,
London, Greater London
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Overview

Job Description

Operations Lead We're expanding our team within Amazon Operations! If you're interested in joining a business where you can have fun, achieve amazing results and put smiles on people's faces, this could be the role for you. As an Operations Specialist you will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists improve the pulse of our operations on the ground and have an important role in getting our customers' orders out to them in every step of the chain. This is a varied, encouraging role and every day is different! You will Create and cultivate a safe working environment by identifying safety opportunities across your work area Supervise and train our Associates to help deliver the best service for our customers Ensure that customer orders are fulfilled in line with quality and safety guidelines Continuously provide critical shift related information to frontline management and operators Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts Engage with support functions and other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training Help to solve logistics and supply chain opportunities through data analysis, innovation and process optimization

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