CRM Executive - THG Ingenuity

The Hut Group ,
Manchester, Greater Manchester

Overview

Job Description

About THG: THG is one of the world's fastest growing and largest online retailers. The company owns and operates many leading brands including LookFantastic.com, Grow Gorgeous, Mio Skincare, Hale Country Club, ESPA and MyProtein.com - The world's #1 online sports nutrition brand. We create brilliant digital brand experiences and our in-house team design, develop and build a bespoke proprietary technology platform that is used by hundreds of millions of people worldwide. Our culture is fast-paced and ambitious - we like to move twice as fast others believe to be possible. This belief is a fundamental part of the DNA that has supported our incredible growth. Our people are our strength and we have over 4,000 diverse, smart thinkers across the globe who are encouraged to think creatively and are empowered to turn their ideas into actions. About the division; Ingenuity: THG Ingenuity is a fully-integrated digital commerce ecosystem, designed to power brands without limits. End-to-end, global, and scalable, our proprietary tech platform represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes Nintendo, Daily Mail Group, Nestle, Unilever, Honda and of course, Proctor and Gamble. Built to empower both brands and customers alike, the Ingenuity ecosystem takes all the pieces needed for successful e-commerce propositions, and places them under one roof. Encompassing everything from hosting and data science to warehousing and fulfilment, we simplify the minefield of digital commerce, and enable brands to form direct and meaningful relationships with their consumers. Initially developed to power one of the world's largest beauty and wellbeing businesses, THG Ingenuity has been continually refined to facilitate sustainable growth and seamless expansion. Indeed, the potency of the platform is no more evident than in the extraordinary global growth enjoyed by The Hut Group. Now operating over 160 localised websites, shipping to 193 territories, THG has harnessed the power of the Ingenuity platform to continually set the standard for achieving sustainable global growth in the beauty, wellbeing, and nutrition spaces Requirements Roles & Responsibilities: * Day-to-day management of CRM Campaigns including taking a brief, to production and delivery of selected campaigns * Develop a testing strategy to identify how to get optimum email results * You will work with the CRM team to implement a dynamic and personalised email strategy that will look to engage customers across varying stages of the journey * You will maintain relationships with our established clients and have responsibility in the production and assistance of weekly, monthly and quarterly reports You will have the full support of an excellent in-house creative team, allowing you to focus around the creative elements of the email campaigns and really bring the marketing material to life. Suitable candidates will possess : * 1-2 years' CRM experience * Degree level qualification in marketing * Experience in creating email campaigns * An ability to adapt and take on new responsibilities * Excellent teamwork and communication skills * A knowledge and aware of the health and beauty market * A desire to learn