Head of Digital Product Design and UX, The Economist

The Economist ,
London, Greater London
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Job Description

Introduction The Economist Group is the leading source of analysis on international business and world affairs. We deliver our information through a range of formats, from newspapers and magazines to conferences and electronic services. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world. With a growing global circulation and a reputation for insightful analysis and opinion on every aspect of world events, The Economist is one of the most widely recognised and well-read current affairs publications and the foundation of our digital consumer product portfolio. We are developing a world class product management organisation and have an exciting opportunity for an exceptional individual to join our product leadership team to drive digital product activities in the core Economist consumer publishing business. Organisation: + Reports to the Chief Product Officer (based in London) + Works with Head of Product for our website and mobile apps and the Head of Customer Journeys Product who looks after customer acquisition and retention for our subscription product + Close working with senior functional stakeholders across a matrix structure, especially editorial and circulation Accountabilities How you will contribute: + A design leader who is both a great people manager and a practitioner able to teach and lead a team of 6-8 people including UX designers, visual designers and a dedicated UX researcher working on our Economist.com website and mobile apps. In the US, this role would equate to a Director or Senior Director level + This team has recently been created by merging our design and UX teams and we are now looking for a leader who can lead both UI and UX design to create an effective product design team, working under the guidance of the Chief Product Officer (CPO) + First order of business will be coming up with the right team structure and coaching team members to become more T-shaped full-stack designers + Since the team is small, you will be a hands-on leader and will create the right meeting cadences and ways of working including design reviews and design hand-offs + Most importantly you will coach the team on UX and design best practices, evangelize product and customer discovery and help prioritize all the design work, so we get the most effective use of the talent on the team Experience, skills and professional attributes The ideal skills for this role include: + Previous experience of leading a design team composed of both UI and UX product designers + Experience with customer and product discovery and the ability to evangelize that among designers, product managers and stakeholders + Strong visual design chops demonstrated through previous work guiding the work in designing apps and websites + Good at hiring and spotting design talent and nurturing it + Experience managing design projects through their entire life-cycle from research to wireframes and user flows to visual design, collaboration with engineers and product managers and design user-acceptance testing (UAT) + Good people management skills + Track record of collaborating and partnering with product in creating great user experiences + Experience handling not just product design but also customer journeys across multiple touch-points Must have skills and traits: + Builder: knowledge and experience in creating a thriving design practice within a product organization from the ground-up + All-rounder: great balance of visual design, taste-maker skills with analytical chops of qual and quant research and using analytics to make design decisions + Coach: An amazing coach for a pretty junior but very talented team + Project manager: For our design team to earn the trust of product, engineering and wider stakeholders, you need to be able to shepherd the work efficiently and with speed + Diplomat: You need to be a great communicator and team player with the right communication style to win over stakeholders and get them collaborating with you and your newly created team. Most importantly you need to get approvals on designs to unblock your team Job LocationsUnited Kingdom-London ID2020-6534 FunctionUX

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