Engagement & Communications Advisor (6 month fixed term contract)

Bank of England ,
London, Greater London
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Overview

Job Description

Banking, Payments & Financial Resilience Directorate translates monetary and financial stability policy decisions into real actions that deliver tangible outcomes, and our policy functions feed our practical experience and understanding of how markets and the financial system operate into the Bank's policy making. The variety and immediacy of the work we do means we are one of the most outward facing and fast moving areas of the Bank, operating the UK's high value payments system (the Real Time Gross Settlement System) and acting as the 'bank' within the Bank of England. Department Overview The world of payments is changing rapidly. New innovative technologies are being developed to meet the changing needs but these can give rise to new threats to users of the payments system, and to the stability of that system as a whole. This means that we need ever stronger protections and more resilient infrastructure. The Real-Time Gross Settlement System (RTGS) lies at the heart of UK payments. In total, RTGS settles around 650bn of payments each working day, close to a third of the UK's annual GDP. The RTGS infrastructure is over 20 years old and, despite its excellent operational record, it needs to be modernised and developed to meet today's needs. Balancing the safeguarding of stability whilst enabling innovation. The RTGS Renewal Programme has been established to develop the next generation of the Bank of England's Real-Time Gross Settlement (RTGS) system. The way payments are made has changed dramatically in recent years, reflecting changes in the needs of households and companies, changes in technology, and an evolving regulatory landscape. The range of payment providers is growing rapidly. Given the implications of these changes for the Bank's mission and for users, businesses and regulators, it is important that the Bank consider how RTGS will need to evolve to meet and shape payments trends in the coming decades. The Programme is now in the Design-Enable-Procure (DEP) stage. After having defined the Programme scope, with input from the payments industry, we are running a competitive procurement process under the Official Journal of the European Union to appoint a Technology Delivery Partner. They will work with the Bank on the design and build of the core settlement engine. We plan to enter the contract with the Technology Delivery Partner in Summer 2020. During this DEP stage, we have been working closely with internal and external stakeholders impacted by the change and have looked to deliver early benefits and increased resilience where possible. Job Description The RTGS Renewal Programme will require a wide range of organisations to make changes to their own technology and processes. This will be critical to ensure firms are ready to send and receive CHAPS payments. A wide range of stakeholders will be impacted by this change, primarily, but not exclusively the 34 firms that are direct members of the CHAPS payments system. We are looking for an Engagement & Communications Advisor to join on a 6 month fixed term contract to be responsible for the supporting delivery of the engagement and communications strategy for the RTGS Renewal Programme. You will interface between key stakeholders to ensure that engagement and communications is well planned, resourced and executed. You will also ensure the development of clear, consistent and quality deliverables that meets the needs of the programme and its stakeholders. You will provide both operational and strategic support that directly influences how the Programme responds to the needs of the business, the wider Bank and external stakeholders. You may be required to work as a subject matter expert within programme, the wider Bank and externally. You will help design, facilitate and deliver impactful and engaging strategic engagement and communications solutions. You may also coach other members of the team for specific activities and work across teams and boundaries. Role Requirements Minimum Criteria The role leads on stakeholder engagement and strategic communications, with limited supervision. You will have excellent analytical skills, be a team player, expert collaborator and a recognised point of contact within the programme and the wider Bank. Examples of the activity we expect you will be involved in include: * Excellent judgement and problem solving skills to regularly analyse complex material and develop this into communications for wide ranging audience. * Strong communication skills to advise senior individuals on area of expertise and good upward management. * Creative thinker to create compelling and engaging campaigns, with excellent verbal and written communication skills and have a broad knowledge of financial services. * Ability to supervise projects and/or processes within own area or field of expertise to have accountability over workload. Essential Criteria At this level, you are expected to be able to work independently - taking ownership o

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