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Nigel Frank International
,
London, Greater London
IT Manager
Overview
Job Description
IT Manager You will be responsible for the day to day management of the service desk team as well as act as an escalation point for all escalated queries from the service desk. As a senior member of the organisation you must display excellent customer facing skills, and will be able to demonstrate the ability to communicate technical issues in non-technical terms. You will be responsible for managing your own workload and for assisting junior engineers with theirs. Project capability can range from small end user based projects to enterprise level roll outs and migrations. Role & Responsibilities * Providing an escalation point for 3rd line technical support on Microsoft technologies * Management and support of clients network and infrastructure environments * Working with a projects team as a potential project lead or project engineer Skills & Qualifications * Windows * Office 365 * VPN Benefits * Pension Scheme * Holiday Package * Training Apply Now