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Manchester, Greater Manchester
Relationship Executive
Overview
Job Description
Relationship Executive - talk with us about working flexibly Bibby Financial Services, Anchorage, Salford Quays, Manchester Who we are: Bibby Financial Services is a global provider of innovative funding solutions, working with over 12,000 businesses across a range of sectors and industries. But we're just as invested in people as we are in facts and figures and we are actively hiring for our new centre of excellence in Salford, Manchester. We're looking for a Relationship Executive like you, with a background in financial services and strong customer service experience. We're strong on succession, so we'd like you to stay and grow with us. What's more, you'll be working in our brand new offices in MediaCityUK, deep in the creative hub of new technologies and innovation. What you'll do: Relationship Executive Our relationship team focuses on being responsible for a portfolio of clients whom you will develop strong connections with and assist them dealing with any and all queries via phone and email to ensure their needs and the businesses needs are complied with. This is a fast-paced environment where you will come across many challenges that will require excellent skills in listening, communication, organisation, attention to detail and the willingness to learn and adapt to your workload. You will be working cross functionally and supporting most internal teams to ensure all operational processes are adhered to and minimal risk taken. Why we want you to join us: Your strong account management or customer service experience within a business to business finance environment will enable you to work effectively in a fast-paced team to meet deadlines. You will have previous experience prioritising high levels of tasks, have business understanding and ideally knowledge of risk and ledgers. A background in invoice finance would be a distinct advantage. You'll be comfortable spotting business opportunities as well as spotting warning signs when dealing with clients and debtors. You will have strong communication skills with a customer focus to contribute to the client experience and to liaise with internal teams effectively, which is key to succeed in this role. What we can offer you: We're proud to be named in the Top 100 companies for seven consecutive years as a result of creating a culture of charitable giving, employee wellbeing and personal development. As standard, you'll get 25 days holiday, plus bank holidays, with the option to buy and sell, and we also offer a range of benefits tailored to you, including private medical scheme or cash plan; 5% pension contribution; cycle to work scheme; retail discounts; flexibility on working hours; life assurance and many more! Find out more, apply right now! Employment Type: ["FULL_TIME"]