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Strawberry Recruitment
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London, Greater London
Digital Product Owner
Overview
Job Description
Digital Product Owner (Higher Education Systems) London Salary to £75K Our client is a leading international higher education company offering a range of products and services for universities and students and is looking for a passionate and experienced digital product owner to join the team, reporting to the Managing Director. This is a key transformational role and drive a step change in the conversion, engagement and commercialisation of their student facing web portals. Responsibilities: Working with design, online, events, sales and operations teams to create a shared view on their customers - clients and students. Understanding and analysing pain points and opportunities in their current user journeys, validating hypotheses and prioritising solutions for the short and long term. Exploring opportunities to get to the root of what matters to their customers (clients and students), working in collaboration with marketing and digital teams Creating a compelling set of user journeys for high value student populations, integrating multiple touch points and their on- and offline assets. Identifying and leveraging our their data as an asset to inform user journeys and leverage AI to enable continual evolutions to their user journeys. Driving delivery of these user journeys by managing the product development lifecycle across analysis, design, story refinement and testing Working closely with marketing, operational, digital, design and technology teams to optimise registration processes to meet event attendance and digital marketing solutions targets. The ideal candidate will have: A focus on user-centric design, applying data, research, and judgment to make the biggest impact to their students and create outstanding user experiences An appreciation of what makes a great user experience, and how that translates into success for businesses A solutions-focus, with the ability to quickly identify a problem and good quality product solutions Experience delivering at pace, and leading cross functional teams to deliver to a common goal Strong collaboration skills and clear communication style and the ability to influence, inspire and align multiple stakeholders and work effectively across teams Experience using customer data to measure performance, highlight problems and determine a solution A passion for driving change, and the ability to challenge the status quo and deliver truly outstanding customer experiences Please note that Mark Gaunt is the Strawberry Data Protection Officer. Your data will be stored until prior notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. Please also note regards your application: If you are not contacted within two weeks, unfortunately on this occasion you have been unsuccessful. Strawberry Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy. Strawberry Recruitment Solutions Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.