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SGS U.S. Holding Inc.
,
London, Greater London
Global Key Account Manager - Cosmetics, Personal Care and Household
Overview
Job Description
Company Description SGS is the world's leading inspection, verification, testing and certification company. SGS is recognised as the global benchmark for quality and integrity. With more than 94,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world. Job Description Working as part of our Consumer Goods and Retail (CRS) business unit, the Global Key Account Manager will be responsible for running a number of strategic contracts. You will supply our portfolio of laboratory testing services and solutions to manufacturers who specialize in producing cosmetics, personal care and household items. You Will: * Drive and generate opportunities for revenue growth across accounts working to pre-defined KPIs and metrics; * Develop a strategic partnership between SGS and our client base. You will ensure that all contracted services are provided to the client; * Ensure the alignment and integration of services and operational deliveries in accordance with global CRS standards and client requirements; * Develop and implement both short and long-term planning for the account in consultation with laboratories and management; * Develop and implement account-specific processes and system improvement initiatives to meet company sales and objectives; * Establish where and how to maximize timelines, responsiveness and compliance to meet existing account requirements; * Liaise, oversee, and coordinate client activities, complaints, and / or resolutions or mediation processes; * Generate where possible additional opportunities for revenue growth for other SGS business lines locally and or globally; * Prepare RFI's, RFP's, Quotations and Proposals as required. Qualifications * Educated to degree level; * Background of selling products or services and solutions to the cosmetics and personal care sectors; * Experience of working in a key account management position previously and capable of using a consultative sales approach; * Background of working within an international environment and matrix organisation beneficial; * Able to network within a client's organisation to develop future business development opportunities; * Strong analytical skills and able to identify trends in client markets and complimentary SGS Services; * Able to establish effective strategic working and team relationships with internal and external staff in a collaborative manner; * Fluent in English. Ability to speak other languages would be a benefit. Additional Information This position will be based in the UK. We allow remote working. Qualifications: Educated to degree level; Background of selling products or services and solutions to the cosmetics and personal care sectors; Experience of working in a key account management position previously and capable of using a consultative sales approach; Background of working within an international environment and matrix organisation beneficial; Able to network within a client's organisation to develop future business development opportunities; Strong analytical skills and able to identify trends in client markets and complimentary SGS Services; Able to establish effective strategic working and team relationships with internal and external staff in a collaborative manner; Fluent in English. Ability to speak other languages would be a benefit. Responsibilities: Working as part of our Consumer Goods and Retail (CRS) business unit, the Global Key Account Manager will be responsible for running a number of strategic contracts. You will supply our portfolio of laboratory testing services and solutions to manufacturers who specialize in producing cosmetics, personal care and household items. You Will: Drive and generate opportunities for revenue growth across accounts working to pre-defined KPIs and metrics; Develop a strategic partnership between SGS and our client base. You will ensure that all contracted services are provided to the client; Ensure the alignment and integration of services and operational deliveries in accordance with global CRS standards and client requirements; Develop and implement both short and long-term planning for the account in consultation with laboratories and management; Develop and implement account-specific processes and system improvement initiatives to meet company sales and objectives; Establish where and how to maximize timelines, responsiveness and compliance to meet existing account requirements; Liaise, oversee, and coordinate client activities, complaints, and / or resolutions or mediation processes; Generate where possible additional opportunities for revenue growth for other SGS business lines locally and or globally; Prepare RFI's, RFP's, Quotations and Proposals as required.