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J&C Associates Ltd
,
London, Greater London
Content Designer
Overview
Job Description
Content Designer - GDS - Newcastle We are IT Recruitment Specialists partnered with a massive Global Consultancy who require a Content Designer for one of their Public sector Clients. This will be a 6 month contract based in Newcastle. Tasks: * Write high quality content for new digital services that will encourage people to use them. * Collaborate with the Product Manager, Digital Service Manager, Business Analysts and User Researchers to define the messages that the new services should convey. * Take complex language and processes and make them simple to understand. Develop content in such a way that it will encourage people who rarely go online to use it. * Build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts. * Communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally. * Leads on all aspects of Content Design. Including: - Research of subject * Discussion with stakeholders and experts * Initial drafts of content to fit with UX design * Collaborating with user-researchers to test customer understanding * Iterating content Technical Skills: * Experience of user-centred design * Proven experience in using metrics and user feedback to define/refine content * Experience in choosing the best format for displaying information to the user * Proven experience of working within a web, online and digital environment * Experience in working with content management and publishing systems * Proficient in writing Markdown Business Skills: * Experience of writing for the web, with proven ability of creating content that is accessible and usable * Excellent communication and interpersonal skills