Lettings Manager

X1 Management ,
Liverpool, Merseyside
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Overview

Job Description

X1 Lettings Liverpool - Tenancy Care Account Manager Are you ready to join an exciting, fast paced, multi award winning Property Lettings Company? Working with us you will have the opportunity to grow your career by working within the team for our largest flagship development in one of the UKs most exciting and fastest growing locations, delivering fantastic customer care to strengthen our retention of customers/tenants whilst continually building our strong reputation. This is a prime role for you to make a difference, develop your skills and strengths, with a complete focus on delivering outstanding personal, team and business results and success. Welcome to X1 Lettings X1 is a dynamic and highly successful Property Letting company, established in Liverpool in 2011. After exciting business growth we have gone from strength to strength and now operate offices in Liverpool, Manchester in 2014, Leeds in 2017, and Kent in later in 2020. We pride ourselves on providing a high quality rental experience whilst building strong and lasting relationships with our tenants and landlords alike. Our Values Our values of Quality; Teamwork; Accountability; Flexibility; Compliance and Fun are at the heart of our culture and the way we do things and essential to our sustained success. Awards and Accolades We love what we do and are proud of our achievements, for the third year running we are the winners of the Grafters Awards, "Best Residential Property Management Company" 2017, 2018, 2019. And, for the second year running X1 won the main award of "Business of the Year 2018, 2019". These awards reflect of focus and commitment to being outstanding in all we do. For more information on X1 please visit our website www.X1lettings.com. X1 Lettings also won 'Estate Agency of the Year' in the National Landlord and Investor show in 2019. The Role - Your Focus and Contribution As the Tenancy Care Account Manager you will be responsible for all aspects of tenancy administration and property compliance. You will work closely with the Enquiries, Viewings and Bookings Account Manager and guided by your Senior Account Manager who will delegate tasks accordingly. You will be customer facing and ensure that all the tenants within your portfolio experience the highest level of care and customer service to ensure they have a happy living experience with X1. What you will bring We want a highly organised individual, with an eye for detail, great self management skills, someone is proud of what they do and has a people friendly personality. Essential requirements · Experience of working within the lettings or property sector .Ability to think and plan ahead · Getting things done - extremely strong at planning and organising · Strong customer focus and excellent relationship management skills · Quality and standards. Professionalism in both attitude and personal presentation · Ability to communicate with excellence · Passion, energy and confidence · Full clean UK driving licence desirable · ARLA qualified or willing to study towards Where you will be based You will be based in our Liverpool City Centre Office. You will travel to other locations from time to time for meetings, conferences, awards and development days. We offer A competitive salary plus lucrative bonus scheme, 25 days holiday and an investment in your on-going training and development, such as sponsoring you through your ARLA qualifications. Department: Lettings Contract type: Permanent Hours: 9.30am - 5.00pm Monday to Thursday, 9.30am - 4.30pm Friday Salary: Competitive salary plus a lucrative bonus scheme Benefits: 25 days holiday plus bank holidays and an investment in your on-going training and development. Closing date for applications: 30th June

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