Client Implementation Project Manager

BNP Paribas ,
London, Greater London

Overview

Job Description

BNP Paribas Securities Services is a multi-asset servicing specialist with local expertise in 35 markets around the world and a global reach covering 90 markets. This extensive network enables us to provide our institutional investor clients with the connectivity and local knowledge they need to navigate change in a fast-moving world. As of 30 September 2019, BNP Paribas Securities Services had USD 11.491 trillion in assets under custody, USD 2.759 trillion in assets under administration and 10,491 funds administered. The Role We are looking to hire a Project Manager to join our Client Implementation Team. They will be required to deliver assigned projects for the client implementation/transformation agenda for both internal and client led activity for UK MESA, including those where client delivery deliverables are a component part of a more transversal/global programmes. The role ensures the smooth and efficient delivery of all assigned projects within client delivery, maximising benefits whilst minimising risk. Projects will be delivered following the BI&T best practice approach, utilising the standard documents and adhering to the BI&T control environment. The post holder will need to build positive relationships with all key stakeholders, raising the profile of the BI&T team, ensuring the team is a highly respected both internally and externally. This must be delivered within the boundaries of the project manager's responsibility. By delivering a first class implementation track record for all project activity we will build a positive reputation to support future new business wins. The Team The Client Implementation Team (CIT) will manage projects of varying sizes and complexity. Engagement and coordination with the relevant local Securities Services and client offices is key to the success of this team. We will support the sales process via RFI, RFP and client pitches, where we will demonstrate our excellence in on-boarding. We support the deal process by coordinating operational input to costing and pricing. Once a deal is won we will take full responsibility for the implementation of the business. The CIT will successfully deliver new business and/or change for our global clients. We will strive to exceed our clients' expectations, using formal project principles to deliver a professional service on time and to budget, whilst protecting our existing business commitments through effective scope and risk management. Through a collaborative approach with operational and functional teams, implementation will land smoothly into business as usual. The Responsibilities * Lead, manage and deliver assigned projects within the portfolio, ensuring adherence to group and local standards, following the BI&T best practice approach and control environment. * Mobilise projects by supporting the sponsor in completing business cases to be presented at the relevant internal forums for approval. Interact with all key contributors to secure required resource. Ensure all internal approvals have been obtained. * Define the projects scope, objectives and deliverables for approval by all internal and external stakeholders. * Set and implement the projects governance, relevant to its size and complexity. Lead the working group and steering group meetings. * Lead the project jointly with clients, developing and maintaining productive working relationships and managing the communication with day to day client contacts, and other stakeholders. * Preparing realistic project and quality plans and tracking activities against the plans, providing regular and accurate reports to stakeholders as appropriate. * Set and track the project budget and resource allocation and flag any variances for attention. * Co-ordinate due diligence, liaising with the SMEs to complete Q&A / workshops as required and define solutions and gap analysis. * Lead production of the due diligence report, liaising with SMEs to define the scope and operating models proposed * Support identification and tracking of project risks, actions, issues and dependencies * Managing the scope of a project via a defined change control process to ensure project deliverables are realised within planned cost, timescale and resource budgets * Ensuring that projects are formally closed, subsequently reviewed via PIR (where appropriate) and that lessons learned are recorded and related actions closed. * Co-ordinate the completion of the required IT set ups and releases (including any derogations required), following BPSS IT protocols. * Support local / global BI&T initiatives, as required. The role holder will be expected to lead projects of a medium/large size/complexity, covering multi-product / multi-location deals/events, utilising high levels of experience built up in the industry and the role, facing off to the project team and senior managers at the client. Skills and Experience Required Essential: * A strong history of project experience, successfully participating in impl